James Strum found our dream home! After months of searching ourselves, we contacted James and gave him an impossible multi-page list of our new home’s requirements. The first day we came to Richmond, we looked at him dubiously when he told us that he had found our dream home – ... but he was right! Although the house was out of our price range – and first day on the market with a lot of interest – he was somehow able to negotiate our dream price as well. The house has proved to be perfect, and we are truly grateful to James. We also appreciated James’s “pointers” along the way… he explained many pros and cons of homes using knowledge far beyond that of a layperson. Being new to Richmond, we also appreciated the knowledge of the local area he was able to share. He is always available and went “above and beyond” in so many ways – we would highly recommend James to anyone.
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User2508305
Via Zillow
I could write a novel about all the wonderful things James did for us, but I will try and keep this review short. Three years ago we started looking for a home on and off and happen to come across a few realtors on the side of Zillow. We ... called three of them to no response and when we called the fourth, (James), he answered his phone right away. We are so fortunate that the first three realtors didn’t answer, because James is THE BEST IN THE BUSINESS!!! Patient, knowledgeable, responsive and most of all TRUTHFUL are all words I would use to describe James. We saw a few houses that we might have put offers in on and James could have made a quick sale, but he would point out reasons why he wouldn’t touch it like cracking driveways, too close to highways, overpriced etc. He is always looking out for his clients. His negotiation skills are second to none! Even though we closed on our house six weeks ago, James is still available to us to answer any question we have and he knows a boatload of top contractors, plumbers and electricians that have done amazing jobs as well and have helped us make our house our home. You will never find another realtor who makes you feel as if you are his only client, EVER! His team is really wonderful as well! In closing, if you are on the fence about hiring a realtor, please do yourself a favor and hire James, I promise you will NOT be disappointed!!!
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User5033544
Via Zillow
James Strum of the Strum Group sold our home at full price in under a week! Couldn’t be more impressed with him and his team’s ability to get everything put together and on the market so fast. My family and I needed to relocate for work fairly quickly, so quickly ... in fact that the majority of the paper work was handled online through James. It was a big relief having him handle the buyers and the selling coordination. We were very impressed with his professionalism, attention to detail and responsiveness. We would highly recommend James and the Strum Group to anyone buying or selling in the Richmond area.
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Spartantribe114
Via Zillow
My husband and I interviewed a couple different realtors. We chose James for his confidence and knowledge of the market. He walked us through the process and was very responsive to questions. James worked hard to market our house, which was evident by the countless showings we had. At the ... end of the day we sold or house in a couple of months and got our full asking price.
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User2815293
Via Zillow
By far the most impressive realtor I’ve ever worked with. His negotiation skills are second to none and his customer service is outstanding making the client “me” feel as if my house is the only house he’s working on. Highly recommended.
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Rnm218
Via Zillow
James Strum recently assisted with the sale of my home which was a phenomenal success. James walked me through each stage of the process and was highly engaged from a leadership and listening standpoint. His planning and strategic vision helped secure an offer, above asking price, within 24 hours of ... the listing. James was a fair and keen negotiator and held firm to our requirements while also balancing his experience with market standards. Given the opportunity to work with James again, I would not hesitate. I HIGHLY recommend James Strum!
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47kevin
Via Zillow
James Strum is a consummate professional and working with him to sell our house and buy a new one was a fantastic experience. He has an unbelievable knowledge of the market, he priced our home perfectly, gave us great staging advice, had a wonderful photographer take great photos to help ... market the home, and got the word out to realtors in the area. We had four showings within 24 hours of being on the market, and in less than 72 hours we had a full price offer. Throughout the entire process of selling our home James was available and happy to answer our questions and concerns. After selling our home, James helped us search for a new home, and even though he did an amazing job selling our old house, it was in this area that his skills, knowledge, work ethic, and dedication to his clients shone. He showed my wife and I houses whenever we saw something that interested us – he answered all of our questions, had a great eye for properties and a deep and thorough knowledge of the area. The thing that stood out about James service was that he did not push us towards a house that he didn’t think was right for our needs. He quickly adapted to the wants and needs of our family and after a few showings was showing us only properties that had the features we wanted. My wife and I trusted his judgement implicitly and he showed great patience in helping us find our dream home. His knowledge of the area and the market meant he was also a great negotiator on our behalf, making sure we got the house we loved at the price we needed! We moved into our new home this past weekend and we couldn’t be happier. Working with James made the stressful business of buying and selling a home a fun and exciting experience for my wife and I, and by the end of the process he felt like a member of the family!!
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Jhthomas1179
Via Zillow
James was partly in this deal of my home buying process. He was representing the seller and did a overall good job handling the deal well for both parties. Linda Elmore was representing us during our home buying process. She was deligent, honest and prompt in her approach throughout the ... process. Was patient and answered all my queries and was able to follow up with her associates when needed to clarify. Made us help purchase our dream home in a efficient and timely fashion. She got the whole process of application, offer, inspection, appraisal, home insurance and closing as smooth as it could be….. As a first Ike home buyer I definetly recommend Linda to anybody who is in the market and of course James strum has been a good team player in this.
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User9567010
Via Zillow
I chose James as our buying agent based on the reviews that I found here on Zillow. He was very prompt to return my initial call and began looking for properties immediately. When we started looking at properties, he was very straightforward with what he thought was good or bad ... about the homes. As first time home buyers, we were very inexperienced in the home buying process and James always made us feel comfortable with our decisions. He made sure we didn’t rush into a purchase, and in the end we got exactly what we wanted. When we went into contract, James did an excellent job negotiating terms and ensuring that those terms were met. For example, the sellers had work done on the crawl space which did not meet our standards. James worked with the sellers’ agents, the company who completed the work, and a company he trusted to correct it to quickly find a solution and allow us to close on the home. We would definitely recommend him to anyone looking to purchase a home!
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User6870958
Via Zillow

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