James is simply unbeatable. He is available for you whenever you need him, whether it’s by phone, email or text, making you feel like you are his only client. We saw a home listed one evening and told him we wanted to see it, and he took us there the very next day. That was on a Friday, and he and his staff drew up our offer over the weekend so we could sign it and get it submitted on Monday.
He listens to you and is dedicated to what you want and doesn’t stop until you get it. James went above and beyond for us as our buyer’s agent; the home we fell in love with and just had to have was very difficult to get. It was a foreclosure and was only available on a wretchedly-run auction site, but James was there each night to put bids in for us, all the while giving us advice until we finally got it.
James steered us through the entire process of buying a home, making it as easy for us as possible. His expertise with all aspects of buying a house was invaluable to us. He calmed our fears and guided us all the way through. He read and explained every document we signed and made any corrections and changes that were needed to protect us. He has a network of top-notch partners including an inspection company, lending agents, appraisers and an excellent closing attorney. And he works with all these experts to make sure things progress on track, all the while keeping you informed with each step. He even has an army of skilled plumbers, electricians and HVAC specialists who you can trust to help get your property perfected before moving in.
I highly recommend James to anyone in the Richmond area looking to buy a home.
Not only did we find an extraordinary realtor in James Strum, we found a friend.