“Jamie went above and beyond with every detail of the entire process. He was extremely knowledgeable and gave me several excellent tips, pieces of advice, and recommendations. I have told all of my friends and family how great he is.”

“Mr Cole Atkins was very knowledgeable of the market and housing of the area. I trusted his opinion and advise as a First Time Home Buyer. I would easily recommend him to any other First Time Home Buyer as he was quick to respond to questions and quick to provide new house listing. His availability to show houses was great too. Five Stars without a … doubt” Read More ▾

“Jamie earned this rating, no question. We had been speaking with multiple agents, and she was the one who took the initiative and made it happen - so she earned our business by sheer force of will. Anyone who works that hard to look out for us is an asset we couldn't pass up. Jamie is great to work with, and pivots readi … ly when situations change. For a first time home buyer, she guided me through each step and helped us understand the finer points of what the process entailed. At no point did I feel like I was left hanging, and Jamie kept me informed throughout the closing process” Read More ▾

“If you are looking for someone who is qualified to list your home on MLS and qualified to walk you through the legal paperwork to sell your home, you can hire just about any Realtor. On the other hand, if you are looking for someone who can hold the line and represent your interests when dealing with the Buyer's agent who wants you to go below … your bottom line, if you're looking for someone who can effectively deal with people who are stressed over such a serious purchase, if you are looking for someone with a TON of experience that results in an almost intuitive feel for the current market and how to best to present your home in that market, if you're looking for someone with a proven ability to negotiate with the bank in your best interests under the stress of a short-sale, if you're looking for someone who won't waste your time with minutia but will deal with it head-on, if you're looking for a straigh-shooter who is transparent with what is going on behind the scenes, if you're looking for someone to help you logically and realisticly view the offer in front of you, well after having bought and sold eight homes, I've only met one of those. James Strum” Read More ▾

James Strum President/Team Leader

“Jen is the absolute best! Made everything very easy when I both bought and sold. She responded to my questions quickly was very clear in her answers. ”

Jennifer Stevens Realtor

“Our experience with Jamie was incredible! We were first time home buyers who had no idea what we were getting into. He was so helpful with answering all of our questions and always made himself available. His relationship with the lender made our loan process easy. He was so open and honest about each house we looked at - what he knew to be good o … r bad. Jamie never hesitated to look at any house we wanted to and always made time. In fact, the day the house we bought went on the market, he went above and beyond to get us in to look at it that same day, we made an offer that night and it was accepted the next day! We couldn't have asked for an more knowledgeable realtor. The horror stories you hear about home buying can be intimidating, but Jamie made it an effortless experience! We refer him every chance we get, knowing that he's going to treat every person he works with like family” Read More ▾

“Eric did a great job helping us finding the perfect house for us. He made sure to negotiate to a price we were comfortable with. We can not sing enough praise about Eric and The Strum Group!”

“Bottom Line: If you don't go with James, your doing yourself a disservice. My wife and I were very happy with the service James Strum provided in the recent sale of my home in Richmond's Northside (Rosedale). He was able to sell a home I had owned for almost 10 years and hadn't lived in for 7 years. He was there for me when I returned from an … Iraq deployment in 2009 and helped me find a tenant to occupy the home when it got slow. Then when the opportunity came to sell, when it was financially right for me, he was there to market, price, advise, help, befriend, negotiate, and sell the home. James is a class act, honest, a man of integrity, and, in my opinion one of Richmond's finest real estate agents. He's not only served me, but my closest family members, and his service has transformed into friendship. I can honestly say there is no other agent in Richmond that I will ever do a real estate transaction with unless their name is James Strum. Please consider this to be a frank and honest assessment of a great agent; you need not look elsewhere for a greater professional for this industry.” Read More ▾

James Strum President/Team Leader

“I have so many positive things to say that I'm struggling to squeeze it all in a review! James Strum not only listed and sold our previous home, but simultaneously found and handled the purchase of our new home. I have 3 key themes to share: (1) James is exceptional at his job. James is 5 star … s on all of the above criteria. His local knowledge is immense, is process understanding is masterful, he is unbelievably responsive at all hours, and negotiated for us very well on all counts. He has great local connections for everything you need in the home buying and selling process and understands all of the intricate inner workings of real estate. (2) James is creative, pragmatic, and persistent in getting the job done. He was extremely pragmatic in situations of what seemed like insurmountable obstacles that came up along the way during our simultaneous home sale and purchase. I am still amazed that it all worked out and I hold James personally responsible for the success of both deals. Without James, the deal on all fronts would have likely fallen apart. He bridged the gap not only for us as his clients, but also really helped inform and support all parties involved. To say that he went above and beyond is a major understatement. (3) James is truly a one-stop shop. He provided great advice to us on all fronts - including how to get our house ready, what to negotiate, how to follow the whole process from beginning to end, and reassurance and real advice when things were tricky. No detail fell through the cracks. I could sleep better at night when things were complicated with the deal knowing that James had our back. Don't waste your time with any other realtors. There are a lot out there who try to sell themselves as knowing the game. James Strum should be your first call. He will sell your house and/or get you the house that you want - Call him” Read More ▾

James Strum President/Team Leader

“An amazing agent, and an amazing team! We have had a terrible past two years, and are having to short sell our house. Once I met with James, I felt better about the process. James told me what to expect, and that he would sell the house within the month. Within 6 weeks, our house was under contract in spite of major problems and issues includi … ng foundation problems and such. He has been very encouraging in a difficult situation, and continues to be pro-active and supportive as we move forward with the sale of our house. I have already recommended him to several friends, and greatly encourage others to use his agency” Read More ▾

James Strum President/Team Leader

“James helped us find our first home -- driving to numerous homes on his own while we were at work -- so it was an easy decision to have him sell the same home. James worked the phones for us while he was out of the country on his honeymoon and faxed documents just before his wedding. He is incredible at his job and always available. We wish we cou … ld have brought him to Georgia with us” Read More ▾

James Strum President/Team Leader

“Joanna is amazing!!! Very patient with us, we searched High and low and finally found something all thanks to her. Any questions or concerns we had she was able to answer them. Another thing that is great about her is that she is always there any text or call was answered almost right away. We can’t highly recommend Joanna enough!”

Joanna Rodriguez Realtor

“We had contacted three realtors in preparation to sell our home, seeking to get an idea of what was needed to be done to the home to sell, as well as market values. The first two left us dismayed as to changes and upgrades needed as well as their opinion of what our home was worth and current market conditions. A business acquaintance referred us … to James. After inquiring about him on line, we decided to give him a call. James visited our home, and was direct and forthright in his suggestions and recommendations of what was needed, and backed it all up with facts and results. After making the changes James wanted we called him back in to look at the house and see if he thought we were ready to sell. He stated that the changes were perfect and suggested we list it immediately. That was on Friday, they showed the house the very next day, and 8 more times in the next 20 days. On the 21st day we had an offer and we sold it. James' marketing strategy and knowledge of the areas and what sells is the key to his success. He knows his stuff, and goes the extra mile to make it happen both for the seller as well as the buyer. James Strum Rocks!!!” Read More ▾

James Strum President/Team Leader

“Great and attentive agents. Always going above and beyond for their customers. Our realtor was a knot he above the rest. We knew exactly what we wanted and didn't waste any time finding us the perfect house. Can't thank them enough.”

James Strum President/Team Leader

“We were introduced to Mr. Strum by a relative who had glowing praises for his services in what was a very trying time for us. Facing the need to move my mother and close a house in a town we no longer live was a daunting task. James certainly know how to make a good impression, meeting us on what turned out to be our first trip to Richmond to st … art disassembling the home. James offered honest advice on how to prepare the home for sale. Frankly, I would have been pleased with this performance, but his responsiveness was only the beginning. James connected us with all the service providers we needed to interact to paint, clean up, fix a failing heat pump at the lowest cost and complete necessary electrical and plumbing issues to close the sale. All this and he also kept me in the loop 100% of the time by email, phone and text messages. If you need a realtor will support you in a sale or a purchase, I sincerely believe James Strum is the agent you want to work with” Read More ▾

James Strum President/Team Leader

“Cameron Staples was awesome! He was always available to answer our questions and ready to show us homes quickly in the competitive market. His recommendations were spot on, and he was able to find us our dream home. We will definitely work with Cameron and The Strum Group in the future!”

Cameron Staples Realtor

“We have purchased a few homes through Jamie over the past few years. His level of knowledge, expertise, dedication, and follow through are amazing. He was highly capable of guiding us through the purchase of our primary residence as well as investment properties. He has a great relationship with a local loan officer which ensures that proce … ss is as smooth as possible. I have and will continue to recommend him to family and friends . Simply put he is really good at his job” Read More ▾

“After interviewing several agents, we chose James without reservation. His responsiveness and professionalism surpassed his peers. During our first meeting, James' knowledge of the area and overall world of real estate was immediately apparent. He provided practical, yet honest feedback about the process, our home, and the market conditions. James … never pressured us and always explained each option in full detail. James worked with us to develop a step by step plan that would meet our timeline while still keeping our monetary goals at the forefront. James has a welcoming demeanor that put our children at ease. Our toddler even asked for Mr. James to come back to see her. However, James is easily able to transition from an agreeable disposition to a businessman who will represent your interests to the fullest extent. He negotiated a top price for our home when compared to market conditions. He was also able to keep the requests from the other side extremely reasonable/necessary. James kept us informed of feedback from showings immediately and advised us on any appropriate changes. He was reachable by various means and responded immediately. James made our first selling experience worry free and successful. We recommend James Strum without reservation” Read More ▾

James Strum President/Team Leader

“Awesomely amazing experience! The house I wanted was in demand. It was an extremely emotional purchase for me, but Jamie protected me from myself and saved me at least $3k. Not only that, she was a veritable directory of resources. I would highly recommend The Strum Group - especially Jamie!”

“I am going to keep this short and sweet. I echo the positive comments made by previous reviewers. James and his team were able to sell our home twice (first buyers loan fell through) in only 10 days for top dollar! Before choosing James and his team, we had an offer from another real estate company who estimated the sale price of our home for $20, … 000 less than what James was able to sell our home for. We had a fairly rough closing, but James went above and beyond to close on the home on time for us to be able to buy our new home. His sense of urgency as if it was his home and situation made us feel at ease during the entire process! We are more than pleased with the service James gave us before, during, and after the sale of our home. If you are looking to sell your home in the Richmond area, I would highly recommend contacting James and meeting him. Even if you have another agent and company in mind, it's worth 30 minutes of your time to talk and meet with him before you choose someone else. Random side note... We have two young kids, and he was great with them whenever we met. VERY personable, and was sensitive to their sleep schedules as far as lining up the viewings. Kid approved” Read More ▾

James Strum President/Team Leader

“I would highly recommend James to anyone wishing to sell their home at the highest possible price and in the shortest length of time. He exhibited the utmost in professionalism and far exceeded my expectations. James is very knowledgeable of the real estate market and demonstrated this as he reviewed comps with me and patiently explained the hom … e selling process. James has a keen eye for what it takes to sell a home and a knack for home staging. The pictures that he took of my home were beautiful and really showcased the positive features that the home had to offer. When we discussed list price, I recall James saying, “If we price the home appropriately, it will sell quickly and at top dollar….trust me”. Well, James earned my trust many, many times over. He was able to sell my home in 3 days and at top dollar as he promised!! The purchase price was nearly spot-on with his recommended list price!!! James was always readily available to answer any questions that I had and did an outstanding job keeping me abreast of the process. From the beginning, I felt as if James had my best interest at heart and valued me as a client. He’s truly among the best of the best in real estate” Read More ▾

James Strum President/Team Leader

“Jamie is the best realtor I have worked with -- responsive, very knowledgeable, a real personal touch. She helped me through a difficult personal time and negotiated a solid contract for our new house. I told her I wanted to clone her. Have told everyone what a great experience we had and highly recommend her!”

“James saves us from the a terrible realtor experience where we just wanted to not even search for houses any more. I inquired about one of his properties online one day and he immediately within an hour or two emailed me back about my request. Soon after that we began cooresponding and that's when our search when James began. He hooked us up wi … th the MLS website where we would get the daily listings that matched our criteria and ONLY our criteria which we wanted in a house and whenever my husband and I were available and there were a few properties we wanted to look at he would fit us in his already busy schedule to show us houses all the way from Powhatan to the country of Chesterfield. He really works hard, and you can tell. When going in houses with him it was such an easy and no-pressure situation. He would never push you in one way or another, he was great about giving suggestions on what could be better. He was not your normal agent, he just sat back, was relaxed and never tried to sway your decision. I happened to fall in love with a HUD house, which is usually a difficult process to go through. In the iniital bid we did not get the house, but James kept checking back and never game up on it. It just so happened that something fell through with the initial bid and ours was actually the accepted bid. He made, what could have been a crucial process, very timeless and easy. We closed in exactly 45 days on the dot and I am very thankful to have had James come into our lives and help us make our first home purchase!!” Read More ▾

James Strum President/Team Leader

“Drew was amazing from start to finish. He helped us find the home of our dreams and we couldn't have done it without him. Drew made us feel comfortable, always responded to our calls/emails right away, and truly cared about finding us the right home for our family. We are so glad we found Drew and will be recommending him to anyone we know looking … to buy a home! He truly went above and beyond for us and we are so grateful to him! Thanks Drew for everything!!! You are the absolute BEST!!!” Read More ▾

Drew Setzer Realtor®

“We started using James while looking for potential rental properties. He was always up for looking at any property we wished to see. Over the course of six months, this idea fizzled out, however we did see an opportunity to sell our home and upgrade to a larger house in a better neighborhood. James was optimistic, yet honest about the market. He w … as able to set and market a price on our home that was on par with our expectations. When an offer came through, he was able to negotiate very well, and got us a great final offer on our house. When looking for the new home, he was great in offering advice on how he felt the place would pay off in the long run. We were able to find the home we wanted, and Jame's negotiation skills came into play again, and he got us a great deal on the home of our choice. His contacts (lender, closing agents) were a great asset, and were very competitive, and ended up getting my business” Read More ▾

James Strum President/Team Leader

“James Strum of the Strum Group sold our home at full price in under a week! Couldn't be more impressed with him and his team's ability to get everything put together and on the market so fast. My family and I needed to relocate for work fairly quickly, so quickly in fact that the majority of the paper work was handled online through James. It was … a big relief having him handle the buyers and the selling coordination. We were very impressed with his professionalism, attention to detail and responsiveness. We would highly recommend James and the Strum Group to anyone buying or selling in the Richmond area” Read More ▾

James Strum President/Team Leader

“Working with James is a pleasure. James has been my realtor on 2 purchases and 1 sell. All 3 transactions were more than I could hope for. He is honest and hardworking. He is extremely knowledge about the area and I would trust to use him again. His was able to make the home buying process easy and fun. He never push me beyond my budget. Hi … s is a firm negotiator with excellent people skills” Read More ▾

James Strum President/Team Leader

“We had a great experience with James as our agent. He gave us great tips on what needed to be done to sell our house while keeping the costs to a minimum. He was able to sell our house in a down market in less than a month for our full asking price. When it came to looking at houses James was hard working, very patient with us, was able to confo … rm his schedule to when we were available, and was very attentive to our needs. After a couple tours of houses, James knew exactly what we were looking for and eliminated any houses he knew we wouldn't like and was able to pick out the house we ended buying within 2 hours of it being listed. He handled negotiations like a champ and got us a great deal on our house. Overall we had a great experience with James and look forward to working with him again in the future” Read More ▾

James Strum President/Team Leader

“We would recommend James to others selling homes in the area, he did an excellent job for us. James is very knowledgeable and realistic. His guidance on pricing was consistently on target and reflected the realities of our particular market. When pricing the house he did a thorough review of comparables which he shared with us in order to expla … in why we could not expect to get the price we originally wanted. He provided excellent guidance on staging the house for sale, and he took and effectively used photos that presented the house and its surroundings at their best. James actively marketed the house and kept us informed regarding such things as the number of viewings and the reactions of the prospective buyers. When a buyer was found James facilitated our required activities as sellers (e.g., obtaining well testing and termite inspection, etc.)” Read More ▾

James Strum President/Team Leader

“Sean was amazing! He made the home buying process super easy. He was always available to talk or answer questions. He wasnt pushy in any way. Would work with him again in a heartbeat. He was on time for any meeting we had and always solving issues for us with ease. Highly recommend him!”

Sean Carlton Realtor®

“Cole is the best! He went above and beyond! Can't thank him enough. We went through a lot but he helped get the house! He was there for any questions we had no matter what they were!”

“Jamie was responsive and patient, helping us determine what type of property and the location to purchase for an investment. She worked closely with us and was responsive to our questions. She knows the Richmond area well. We could rely on her recommendations.”

“What originally was a difficult situation to sell, James turned into a dream sell. He hooked me up with very inexpensive contractors to fix what we needed to and had the house on the market in 3 weeks. Because of his efforts we had 6 requests to see the house in the first 24 hours. Anything that came up during the sale, James was on it immediat … ely and communicating with me hourly. He took the stress out of everything! Turns out we had to cancel some because we had an offer above asking in 8 hours and closed the deal. I was out in 4 weeks and didn’t even have time to look for a new house, but I will go to him when I do. My only advice to those using James, have your next house targeted because your house is going to sell quick with him!” Read More ▾

James Strum President/Team Leader

“Jamie leaves it all on the table when it comes to knowledge, service, and relationships. Our situation was what we thought to be difficult, but he didn't bat an eye. We already knew that buying a home woudl be stressful. Jamie always gave us the feeling like we didn't have a thing to worry about.. because we didn't. He took care of everything. He … made sure we knew exactly what we needed to do every step of the way. He didn't stop until he found exactly what we wanted and then he made it happen. He took care of us like family and is focused on building relationships that last a lifetime. Do not even think about contacting anyone else. He is the one!” Read More ▾

“If you are searching for the perfect realtor to help you find your new home, James Strum is the best match. We started working with James in 2/13 to find our first home. We found James to be responsive, professional, affable, and knowledgeable. James possesses the skills to make this whole process relatively painless. He was able to set us up … with a website immediately that allowed us to preview homes that were specific to our budget, location, and needs. We felt confident with his guidance and resources that we would find the right home. In a very limited market, we eventually found a home that exceeded our expectations and met our budget. James is an excellent negotiator and tenaciously fought in our best interest. I am not exaggerating when I say that James is available almost 24/7 by phone, text, and email. He even met us on Easter Sunday to put in a contract because he is that dedicated. Overall we are thrilled with the outcome and have been enjoying our new home. Thank you James for your hard work and paying us a housewarming visit! We would definitely work with James again in the future.” Read More ▾

James Strum President/Team Leader

“Jennifer was a pleasure to work with! You can easily tell she has years of experience and was a big help every step of the way! She made buying our first home a stress-free process! Jennifer exceeded expectations throughout the entire buying process and was incredible through every stage of buying our home. She was an ally, friend, and advisor a … nd helped us navigate a difficult time to buy a house! We felt like we were constantly “ahead of the curve” in every step of the process, which was entirely due to Jennifer’s thoroughness and dedication. We always knew Jennifer had us covered. We cannot imagine a better experience and cannot wait to refer her to other people moving forward. She is a wonderful person and we loved working with her! Thank you Jen for all your help we really appreciate you” Read More ▾

Jennifer Stevens Realtor

“James was professional, responsive, and fun to work with. We highly recommend him. Our home buying experience was pleasant and we felt like our needs and wants were always top priority.”

James Strum President/Team Leader

“I would highly recommend Jamie Richardson as a realtor. She was an excellent resource when I bought my home in Richmond. I was buying while living in another city and needed a short closing, and Jamie successfully guided me through the whole process!”

“James sure exceeded our expectations, especially when comparing to our past experiences with realtors. There are truly not enough words to describe him. He is very personable and extremely easy to work with. He makes you feel like you are his only client. All that he does is just amazing and his negotiating skills are incredible. He has true knowl … edge about the market and what is and isn't realistic. He is one to not guide his clients wrong. He is honest and works extraordinarily hard. He certainly has his client's best interest at hand. We can't recommend him enough” Read More ▾

James Strum President/Team Leader

“As a first time home buyer, Dave made me feel very comfortable every step of the way. He was extremely helpful, transparent, and reliable throughout the entire process. He made himself as available as possible and was very accommodating to my work schedule. It took me some time to narrow down what I wanted and we ended up looking at quite a few hou … ses. But he was very patient and constantly offering reassurance that we would find the house for me, which we did! I would highly recommend Dave, and I would absolutely work with him again in the future” Read More ▾

Dave Brookins Realtor

“this guy is a beast he will do anything to make sure you get the best deal possible i highly recommend using him on your next house purchase. he is great at coordinating and planing and he plays all his cards right in your favor. As stated before he will do anything to make sure you get the best deal possible. He made my first home purchase so sim … ple and easy again i highly recommend using him” Read More ▾

“Drew helped my wife and I purchase our first home. He was patient, thorough, and had excellent attention to detail. We were not financially ready to buy when we first met Drew, but when we met our goals, he was ready and helpful setting up our search and considerations. He worked with us scheduling visits, which was no easy task given … my wife's hectic nursing schedule and my commitments at work and at church. He caught little details such as listings that used alternative names for the schools we wanted to be near, which could have cost us opportunities at houses we wanted to look at. He even sought to secure homes that were not on the market yet, keeping us from undesirable bidding wars in an aggressive market. He also shared his experience with kitchen remodeling and other potential home improvements that we considered that helped us find the home we really wanted and not just a house” Read More ▾

Drew Setzer Realtor®

“James is not only a subject matter expert he also produces incredible results. My wife and I just recently sold our home thanks to a man that truly understands his enviroment and market because of this we had mutiple offers and a sold home in a recovering market extremely fast. James is the real deal for thoes of us that still believe in the power … of a hand shake and a honest person to do business with then James is the partner you need hands down. James is not only great at selling he also is a great buyer's agent . The only thing I have left to say is thank you Jame” Read More ▾

James Strum President/Team Leader

“What a Team! I followed James specific yet simple instructions on staging my home, he put my house on the market and within hours, we had an offer well over asking price! Any obstacle that arose was swiftly handled by his arsenal of contractors, with James constantly assuring me “Don’t worry, I … got it covered!” He was even willing to get the neighbor’s grass cut so that it would not interfere with the sale of my house. You rock James! Linda Elmore was a gem to work with as a buyer’s agent. She really knows her stuff! Her alertness, research and quick follow up led me to the house of my dreams in a short period of time. Closing both homes on time during a holiday week was the cherry on top, thanks to the hard work of both agents. James and Linda responded quickly to all my questions and concerns and truly made me feel like they were on my side 200%. I highly recommend the Strum Group !!!” Read More ▾

James Strum President/Team Leader

“AMAZING! He got me a full price offer in 3 weeks. James helps you EVERY step of the way. He provides information on what you should do to your home to get the most money and has anazing connections to the right people to help you get it done at an affordable price. First day on the market I had 5 showings. James will definitely get traffic in the … door to get your home sold quickly and for top dollar! Thanks again Mr. Strum !!!” Read More ▾

James Strum President/Team Leader

“What a great experience! Jamie was knowledgeable, patient, and so professional. We never felt for one second like she had anything but our best interest at heart. I would definitely use her again and recommend her to all my friends in the market for a new home.”

“James Strum was beyond excellent to work with! I would highly recommend him to anybody looking for a Realtor who really gets involved with his clients and finds them exactly what they are looki ng for! This was my first home purchase and he was extremely responsive to all of my 10 million questions at all hours of the day and night, he has extensiv … e knowledge of the area, and he fought extremely hard for six months to get my short sale to closing when most Realtors would have thrown in the towel. he dealt with multiple lien holders and he really went above and beyond his job description to get me what I wanted. He really educates you on the entire home buying process and in the end makes you feel a lot more comfortable with it all. Not only did I find the best Realtor, but I gained a great friend in the process! There is a reason he is #1 with Long and Foster for 2012 and 2013! Thanks James” Read More ▾

James Strum President/Team Leader

“Jennifer was very professional and made our experience buying and selling our home a very stress free process. We highly recommend her for your needs in finding or selling a home!”

Jennifer Stevens Realtor

“James has been a pleasure to work with. James was our selling agent and he sold our house for us within 45 days, which is really good! He took time to create great views of each of our rooms that truly reflected the spaciousness of the house! The listings in various websites looked great and we got a lot of showings for the house. He was able to n … egotiate with our eventual buyers for a fair price! James is easy to work with and he is definitely a people person! He can sometimes come across as being a little tough but he has your best interest at heart and is willing to do what it takes! Thanks for everything James” Read More ▾

James Strum President/Team Leader

“My wife and I lived in Monacan Hills on Briarcrest Dr. in Chesterfield, VA from 2011 to 2016. When the time came to move, 3 of our ex neighbors that we keep in contact with, HIGHLY recommended James as he is known around our neighborhood as the go-to realtor. When I contacted James, he was on vacation with his family in Chicago, but still took m … y call. He scheduled a visit to our house and walked us through the staging/selling process. My wife and I listened and followed his every instruction for preparing our house to be sold at maximum asking price. Our house was on the market for around 52 days and we sold at our asking price, just as James had predicted! James was amazing at answering every one of my phone calls the entire time our house was on the market. He is quick with solutions and very clear with his instructions. James made the sale of our house VERY stress-free. His contacts are unlimited and his actions mirror his words, a skill very hard to find in salespeople today. I highly recommend James Strum and his team! They truly care about their customers and their actions are proof!” Read More ▾

James Strum President/Team Leader

“Cole worked really hard to find us a great house. He spent time with us to know exactly what our needs were and tailored his search for the same. He responded to our calls and changing needs quickly and effectively.”

“James was great! My husband and I were first time home buyers and James was very knowledgeable and very straight forward with helping us understand the process and what needed to be done. We would definitely recommend him to anyone buying a house in the central Virginia area.”

James Strum President/Team Leader

“Great realtor, really helped us a lot in purchasing our first home. Entire process was fun and we got the first house we wanted in addition to lots of follow up help with contacts and questions first time home buyers likely always have. ”

Lee Hutchinson Realtor

“Eric is a very professional and knowledgeable realtor. He also displayed great patience with my many questions as a first-time home buyer. He is responsive to questions and I never felt like he didn't have time for me and my concerns. I recommend him highly, and plan on working with him on any future home sales or purchases!”

“Jamie was amazing from the start. We'd found the property on realtor.com and I submitted a lead for more info. She called within just a few hours and we hit it off. She was so accommodating and willing to go above and beyond for us. She was with us every single step of the way and made our experience as first time buyers amazing. I would absolutel … y recommend her knowledge and services to anyone.” Read More ▾

“Mr. Strum could not have been more attentive and helpful in literally every single part of the home buying process. He was patient in showing possible homes, never once making me feel pressured or trying to sway me a certain way; however, he was always thorough with answering questions and looking at the ins and outs of each house depending on my … interest level. He listened to me, gave strategic suggestions and went to bat for me in the negotiation process, putting me at ease through it all, and getting me down to the price I was comfortable with. He guided me through all of the details of purchasing the home (inspections, loans, closing, insurance, home improvements before move-in, etc), again, never being overbearing or making me feel he was trying to force me to use certain people, but giving me those options and guiding me through them when I did decide to go with his suggestions. I have highly recommended him to friends and family members in their home buying and selling process due to his flawless job with me. I have been in my home for almost 3 years and he continues to check in every now and then making sure there aren't any issues that I may need help figuring out who to call to get them fixed/covered. You will not be disappointed in this EXTREMELY hard working and dedicated real estate agent. He will make you feel like you are his only client, when that is certainly not the case” Read More ▾

James Strum President/Team Leader

“The finest in Richmond, and dedicated to providing the highest standards in customer satisfaction. The Strum group helped save my family Fifty thousand dollars off asking price in a sellars market. The experience and professionalism of the team is above reproach. If you want it done call Strum”

James Strum President/Team Leader

“We stumbled across Cole and quickly realized we could not have dreamed up a better realtor. He is incredibly knowledgeable, and even more important - was very honest with us. There is no doubt that we would not be moving into our dream home if it wasn't for his intelligence and enthusiasm. We highly highly recommend Cole !”

“James grew up in the Richmond area and knows this town like the back of his hand. His patience through the process was amazing and his negotiation skills got me the deal I was looking for! I would recommend James to anyone!!!”

James Strum President/Team Leader

“James and his group were awesome. We were moving to Richmond with no local knowledge at all, and James made the process as easy as it could have been. We gave him a list of our priorities, and he took that list and gave came up with a list of potential candidates. We did not find anything on the first weekend or even the second that was a homer … un (we saw 40 houses with him in 2 weekends but none were quite "it"), and James was not deterred or pushy at all and even had the idea to go back to his office quickly to adjust come criteria before we had to leave town. We ended up finding the house that we both knew immediately was "it" in that last group, and if it would not have been for James and his tenaciousness we would have never found it. James and his entire group also made the negotiation and subsequent post contract processes a breeze, and went out of his way to go to bat for us on several occasions. I have bought and sold several houses in my career, and I can say without a doubt that James and his group made the entire process as fun and painless as possible.” Read More ▾

James Strum President/Team Leader

“Sold house in just a few days. I'm certain the excellent virtual tour played big part. That, and plus Jaimie's winning personality. ”

“James Strum was beyond excellent to work with! I would highly recommend him to anybody looking for a Realtor who really gets involved with his clients and finds them exactly what they are looking for! This was my first home purchase and he was extremely responsive to all of my 10 million questions at all hours of the day and night, he has extens … ive knowledge of the area, and he fought extremely hard for six months to get my short sale to closing when most Realtors would have thrown in the towel. he dealt with multiple lien holders and he really went above and beyond his job description to get me what I wanted. He really educates you on the entire home buying process and in the end makes you feel a lot more comfortable with it all. Not only did I find the best Realtor, but I gained a great friend in the process! There is a reason he is #1 with Long and Foster for 2012 and 2013! Thanks James” Read More ▾

James Strum President/Team Leader

“Sean did an exceptional job in helping me find a new home. He was there every step of way through the purchase. Always available to answer any questions or concerns I had. Highly recommend him to anyone looking you buy or sell a home”

Sean Carlton Realtor®

“James is a consummate professional and is a very knowledgeable resource. He made the selling of our home a stress-free experience. I highly recommend James and his team.”

James Strum President/Team Leader

“My partner and I came across The Strum Group by chance while we were researching agents and saw they had a wealth of knowledge in different areas around Richmond and great reviews. We were paired with Jamie because she has experience working as a Buyer's Agent and with first time home buyers, which we are! Jamie worked … with us to pin-point what was most important and we ended up loving the very first house we went to go see as a team. We had been looking at houses for about a year casually so we were ecstatic to find a perfect match. Jamie gave us expert advice on how to submit an attractive offer and negotiate fast turnaround times. After our offer was accepted, Jamie walked us through each step in the process and recommended excellent professionals for when we needed inspections, lawyers, and movers. Communication was priority #1 for our family and Jamie was thorough, patient, and speedy. We would recommend Jamie to anyone who is looking to have both independence and security in the home buying process as she was never pushy but was always willing to research with us to find answers. And lastly, on our closing day, Jamie helped with our day-of nerves and we felt she was truly excited for this next step for our family! ” Read More ▾

“I was referred to James by a relocation company. I picked him out of 3 agents because I am very impressed by his openness, honest, passion about what he is doing, and excellent records. As a first-time seller, I was clueless and nervous, after meeting him the first time, I feel like my house will be in good hand. He gave me clear instructions on e … xactly what I need to do to prepare for the house ready for market. When the house is ready, he took pictures and put it on market the same day. There were a lot of showings,I believe he did a good job marketing the house on internet. We only had one open house, and got an offer 15 days after the house is on market. The offer was a little lower than we want. James help negotiation with the buyer and we finally got a deal that we are happy about” Read More ▾

James Strum President/Team Leader

“We had two houses to sell and then needed to purchase one. He walked us through each step toward our journey. James exceeded our expectations in ALL areas! He was always quick to respond and knew just who to call for any repairs that needed to be made. His resources were excellent and very reasonable. We could not have maneuvered this journey … without him! He is a full-time professional who takes his job seriously! Actually, can't say enough good things about this realtor!!!!! :” Read More ▾

James Strum President/Team Leader

“Drew helped me to buy my first home and it was such a streamlined process! He knows Richmond and the market very well and helped me understand what to look for! He also has so many reliable connections to help you be set up for success.”

Drew Setzer Realtor®

“Jennifer did such a great job helping me find a home! Even with the hard climate that the market was in, she did everything she could to help. She is super helpful and professional. Helped me with many showings and listened to any concerns I had taking it into consideration for future showings. She is super knowledgeable about the area and about th … e process in general. She really cares about finding you the right place and making sure all is well. Even checking on me after I moved in. I will always recommend her to anyone looking to buying a house” Read More ▾

Jennifer Stevens Realtor

“The Strum Group provided us with a remarkably smooth, professional, and worry-free experience with both selling and buying a home. We whole-heartedly recommend their services.”

James Strum President/Team Leader

“Cole Atkins and The Strum Group are simply the best! Cole guided us and took care of us throughout our new home purchase and we trusted him implicitly throughout the process. Cole is responsive, he is thorough and he is the master negotiator. Cole organized the survey, the inspiration, the contractors and he was on a ladder, himself, in our crawl … space to ensure all work was complete before closing. We haven’t purchased a home in over 20 years and Cole was so patient and so knowledgeable with our million and one questions. We were so impressed with our experience buying our dream house that we’ve asked Cole to list our current home and we know he will do an outstanding job and get us the price we want. We highly recommend Cole Atkins and The Strum Group to our friends, family and everyone in Richmond! Simply the best” Read More ▾

“Our experience with Jamie was incredible! We were first time home buyers who had no idea what we were getting into. He was so helpful with answering all of our questions and always made himself available. His relationship with the lender made our loan process easy. He was so open and honest about each house we looked at - what he knew to be good or … bad. Jamie never hesitated to look at any house we wanted to and always made time. In fact, the day the house we bought went on the market, he went above and beyond to get us in to look at it that same day, we made an offer that night and it was accepted the next day! We couldn't have asked for an more knowledgeable realtor. The horror stories you hear about home buying can be intimidating, but Jamie made it an effortless experience! We refer him every chance we get, knowing that he's going to treat every person he works with like family!” Read More ▾

“Cole was easy to work with. We enjoyed the process and it was very easy. We would recommend him to other buyers. He and his company make home buying a simple and straightforward process.”

“We interviewed 7 realtors, James Strum was our last interview. We were impressed with James professionalism and knowledge but also with his strategy approach to sell our home. We also loved his personality and we believed he was honest and a go getter. James Strum is a Seller's realtor that is his specialty! He listed our home and on the first … day we got an offer. Our home sold in three days but fours day to do the paperwork. The first loan fell through. James relisted our home and within 48 hours we were under contract. He brought us a full offer with no closing cost to buyer.. We moved 2300 miles before the completion of the closing but we never worried about anything. James handled every aspect of the sell and our closing to the end. If you are serious sellers or buyers do not overlook James Strum, he is a loyal and hard worker for his clients” Read More ▾

James Strum President/Team Leader

“James promised us a quick sale, and we got it! Some of it was our house, of course, but he negotiated us a great offer, after guiding us through the best repairs to make to get top dollar on the house. He helped find us good contractors to prepare the house, and was very available every step of the way. I was dreading the process, but it was ac … tually incredibly easy with James. He was recommended by a friend who had the same experience as us! Thanks, James!” Read More ▾

James Strum President/Team Leader

“James!!!!! You are AWESOME!, You are professional!, and Excelent person,, If you are looking for a REALTOR, James is the man,, he has the knowledge, he has excellent skill, is patient,, give you all the advices, and give you the tools you need to look for your home,, he open your page and update as your require and needs, He show the houses … you are interested ,, contact realtors, financing and the people you need for make easy this big journal. We have not enought word to THANKS your time James,, really has been a bless to meet you,,,and help us find the place we can call HOME, where you are always welcome!!!!” Read More ▾

James Strum President/Team Leader

“The thing that surprises me the most about James is that he has 8 years of experience. After my first phone call with him, I would've guessed that he had 28 years instead. I've dealt with several realtors through my years, and they all could have used some lessons from him. His relaxed style, vast knowledge, and superior professionalism sets him a … part from the rest. He made what can be a highly stressful process almost effortless for us. I wouldn't recommend anyone BUT James for one's real estate needs.” Read More ▾

James Strum President/Team Leader

“I cannot say enough about James, or his knowledge and his persistence to achieve his goals. I was in a short-sale situation and had listed with another agency... during the entire listing agreement, they had few to no showings. I re-listed with James, people were coming to see the house almost immediately, Considering the market conditions, he h … ad an offer for me in a very short period of time. This is where his work really began. Because this was a short sale, he had to deal with the banks negotiator regularly. Normally this would not be impressive, but we'll simply say the negotiator was "challenging" he knew short sale regulations and procedures better than they did. He was meticulous providing documentation and answering their questions almost immediately. I never once needed to call him or his office, he kept me completely updated on all aspects of the process. Even when the banks negotiator dropped the ball and missed several deadlines (no fault on our part), he and I worked together and were persistent and successful in getting decisions reversed to continue the process which led to the sale. While speaking with the legal team assisting me with the closing, they identified they have worked with him on past short sales and were extremely impressed with his knowledge of short sales and his negotiating ability and persistence to close on his listings. I highly recommend James.... you will not be disappointed!!” Read More ▾

James Strum President/Team Leader

“I moved from out of state with my girlfriend and we did not know anything about the Richmond Area. James was very helpful in our search for a home as well as showing us the Richmond area. We were also first time home buyers and James went above and beyond answering our questions and explaing items we did not understand. Both my girlfriend and I … enjoyed our experience with James. 1/14/13***Just want to take some time to update my review of James, and again say that I would recommend him to anyone I know. After I had purchased the home above with James as my relator I was transfered 6 months later and needed to sell the same house. After I talked with James about this situation he called me back 1 day later and said he had the perfect people to buy my house. After that he took care of everything and sold the house before it was even on the market and for more $ than what I had paid 6 months prior. James always told me he brings buyers and sellers together for the best deal possible and that is exactly what he did. You can't find anyone better in the Richmond area to buy or sell a hous” Read More ▾

James Strum President/Team Leader

“James Strum recently assisted with the sale of my home which was a phenomenal success. James walked me through each stage of the process and was highly engaged from a leadership and listening standpoint. His planning and strategic vision helped secure an offer, above asking price, within 24 hours of the listing. James was a fair and keen negoti … ator and held firm to our requirements while also balancing his experience with market standards. Given the opportunity to work with James again, I would not hesitate. I HIGHLY recommend James Strum!” Read More ▾

James Strum President/Team Leader

“Cole is an excellent realtor who took the time to get to know me, my girlfriend, and the members of my family who occasionally came along to view homes. I had extremely limited knowledge when it came to buying a home and Cole helped me to narrow down the type of house and the location, as well as suggest some alternate locations that I hadn't tho … ught of prior to starting my search. Additionally, Cole suggested that I view some homes that met what I was looking for that I may have otherwise missed without his assistance. Cole is extremely patient, knowledgeable, hardworking, and would willingly adjust his schedule to accommodate the times we could view homes. Furthermore, Cole was straight up with the information he shared and he told us exactly what it would take to have an offer accepted on a home. His insight was invaluable and it ultimately led to us getting a home in an extremely competitive market. I highly recommend him to anyone purchasing a home and I will definitely call Cole when I purchase a home in the future. ” Read More ▾

“My home buying experience with Cole Atkins was exceptional. After spending 25 years in executive mortgage banking, I can honestly say that Cole Atkins is one of the most knowledgeable, responsive, impressive, Real Estate Professionals I've had the privilege of working with. He's sharp, has incredible attention to detail, and is a great negotiator. … I can't recommend him highly enough” Read More ▾

“James sold our house after we had been working with a realtor that just didn't know how to market our home. James came over and knew exactly what to do and got us the right visibility, good strategy and strong showings. James took our expired listing and got us the price we wanted! His experience, honesty, level of engagement and professionalism a … llowed us to quickly transition from the stress of selling a house to new beginnings. His team is A-1” Read More ▾

James Strum President/Team Leader

“We can't speak highly enough of my experience with Lee. I am a first-time homebuyer and had a lot of anxiety about the process. Lee was honest and always looking out for my best interest. I never felt like he was just trying to sell me a house. Lee is extremely responsive and worked very hard to answer calls, emails and to get me into showings. I t … rusted Lee on every step of the negotiation side, and he knew how to advocate for the best outcome for me. He went above and beyond, highly recommend” Read More ▾

Lee Hutchinson Realtor

“James was great to work with in selling my home. I can't imagine anyone else getting the results I needed than James. He had a great knowledge of the market and worked hard to get our listing just right and at a great price. Our house went under contract in 11 days at full list price. I would highly recommend this realtor to anyone in the Richmond … area.” Read More ▾

James Strum President/Team Leader

“James helped us find our first home. James was very knowledgeable and extremely helpful. With his guidance we were able to find a house that not only worked within our budget, but for our family size and in our desired location. James steered us clear of houses that we liked, but would've been far too much work for us as first time homeowners (and … I'm so grateful for that now that we're in our new home). He helped us stay focused and precise in our search so that we weren't overwhelmed or looking at houses that would't fit our needs. James helped us navigate not only finding the house, but our mortgage, and the company for the home inspection. One thing I heard a lot from other people was "don't use the inspector your realtor suggests because they will just try to help them get the house sold". James absolutely suggested a great inspector that saved us from buying a house that needed major repairs. I felt completely supported in walking away from the first house we made an offer on when the owners wouldn't budge on the repairs. James gave us realistic goals of what to offer and what to ask for throughout our home buying process. The process through the closing was seamless and easy and he was available for questions whenever and was whenever we needed him. After the inspection he was able to get us what we needed to get some major repairs completed, and we even had enough left over to fix some other things as well. It was a long process from beginning to end, but James made it as easy as possible. I would recommend him to anyone who's looking for a new home and we will definitely use him again if we need to purchase our next home” Read More ▾

James Strum President/Team Leader

“Jamie Richardson was absolutely fantastic to work with when purchasing our first home. She was very responsive and helpful throughout the entire process and I would highly recommend the use of her services.”

“James Strum is an outstanding realtor! I could tell when working with him that he truly listened to what we were looking for and wasn't just trying to sell us a house but was trying to help us find a home. I will be recommending James to anyone I meet who is looking to buy or sell a home.”

James Strum President/Team Leader

“My husband and I were first time homebuyers and when we were introduced to James, he made us feel extremely comfortable with the entire buying process. He set up a website designed especially for us with all the parameters we chose, not to mention it was done within 24 hours of first meeting him. He is highly intelligent in his field of work. H … e is dedicated and motivated first and foremost. He is very personable and reachable at any and all times. He worked for us, he did everything in his power to make this home buying as easy as possible for us. Everyone told us the loan process and closing process was a pure headache, it wasn't he helped us have all our ducks in a row prior to that. He and I are still friends today, he is one that I will always refer my friends and family to, and when I ever decide to buy again, no matter where he may be, I will be looking him up! Buying our first home was a very pleasurable experience and my husband and I can honestly say, James Strum made the experience what it was!” Read More ▾

James Strum President/Team Leader

“Jamie was very helpful!! She showed us several homes on multiple occasions, including homes in distant counties. She stayed in touch and was very responsive to questions and made sure all the information was correct and updated. I would recommend Jamie in a heartbeat!!”

“James was great to deal with. He helped in sorting through the area and being honest when going to look at houses. He is an excellent realtor and looks to help you find what you are truly looking for!”

James Strum President/Team Leader

“My husband and I interviewed a couple different realtors. We chose James for his confidence and knowledge of the market. He walked us through the process and was very responsive to questions. James worked hard to market our house, which was evident by the countless showings we had. At the end of the day we sold or house in a couple of months and g … ot our full asking price” Read More ▾

James Strum President/Team Leader

“I would highly recommend James to anyone looking for an excellent agent. James was extremely helpful from the moment he introduced himself. In addition to information on the listing and sale, he helped arrange contractors in instances when scheduling of our usual ones proved difficult. He was always available for questions or information. He w … as exceptionally knowledgeable about the market and our area. In our circumstance, he found a qualified buyer who committed to a strong contract. For reasons unrelated to James' work with the negotiations and/or contract the buyer indicated that he might breach the contract. Despite not being able to put the house back on the market, James still found another buyer within just days. And not just any buyer, but one that offered the full asking price for the home. James constantly followed up on details and made sure everything went through smoothly. I would certainly recommend him to my family and friends” Read More ▾

James Strum President/Team Leader

“Drew took the time to become familiar with what me and my husband were looking for. And he was always available to us at any time of the day which made working with Drew a pleasure. I can’t thank him enough with helping us find a newly built move-in ready home in just a week.”

Drew Setzer Realtor®

“I don't think we could be happier with our experiences with James. We immediately had a sense that he was an expert in real estate and the Richmond area. He kept us informed of everything going on with our search and our purchase once we found the right house. James and his staff were always available and really made us feel like we were his on … ly client. Our four year old son didn't mind looking at house as long as James was there! I have already recommended him to anyone who needs an agent that will work hard for you and get you a fantastic outcome. Super agent. 100% satisfaction in all phases of the process of finding our dream home. We will always use James for our real estate need” Read More ▾

James Strum President/Team Leader

“Jamie did a great job for me by being very responsive and offering suggestions to improve the chance of selling my house while still being realistic. He had a wealth of information to show me regarding other homes that I was competing against. The info was very helpful in understanding where I stood in the market place. This is a tough real est … ate market and I always knew he was working hard in my best interest. Heartily recommend him” Read More ▾

“James was great to work with. He listened to the things my wife and I both wanted as far as type of house, location, etc... and paid a lot of attention to the things that arent part of the house, but part of the area that comes with the house. There were never any surprises, and he was very good about answering any questions we might have in a t … remendously timely fashion. He definitely had a great feel for the areas (specially the areas we wanted to end up, and made the entire process about as painless as could be. Id definitely recommend him to anyone” Read More ▾

James Strum President/Team Leader

“James was highly recommended by several of my fraternity brothers who have used him along with the Prosperity Mortgage team. From getting us staged to sell, having an amazing photographer, many showings, and a couple of offers, we sold our house on a nice but busy street. On the buy side, we couldn't be happier. We didn't have many options in Bon … Air but James came through with our Forever Home. The place wasn't even on the market and the man convinced the owner it was time to sell. One of the easiest, most seamless transactions I've ever done. We love our new home and hope anyone else in the market to buy or sell in the Richmond area wants to take the easy road and signs with James.” Read More ▾

James Strum President/Team Leader

“I would strongly recommend James Strum to anyone looking to buy or sell a property. He is knowledgeable of the market, area, process, and is willing to do the homework necessary to ensure a perfect fit! I had the privilege of working with James on both sides of the table and was impressed with his ability to answer questions and provide honest … feedback about what was realistic and would be best for me. When looking to buy my new home, James was willing to screen my home searches to ensure I was looking at homes that would meet my needs and interests. His advice and feedback were helpful when I was unfamiliar with certain locations or homes. I always felt as though James was looking out for my best interest. James was willing to give me his professional opinion and the options that were available so I good make informed decisions for my family. Throughout the process he painted a clear picture of what to expect. The day I closed on both the house I sold and bought there were no surprises! I feel that James assisted me in making the best choice for my family both now and for the future. I am very please and feel confident in my home choice. This level of comfort and excitement can be attributed to our outstanding agent, James Strum” Read More ▾

James Strum President/Team Leader

“Response time is great. Knowledge of the area is outstanding. Will work tirelessly to find you the perfect deal.”

James Strum President/Team Leader