Core Values, Proven Results
and Team Excellence
After graduating from James Madison University in 2004, James Strum knew he wanted a career that would allow him to help others. At first he didn’t know exactly what that was. He worked part time for the local schools here in the Richmond area helping with fundraising and he also worked part time in the “Kids Zone” at American Family Fitness. After a couple of years, James knew exactly what he wanted to do.
James’ father, Sherwood Strum, was a long time realtor himself here in the area, co-owning his own company in the 70’s called Strum and Dunnington and then also working for many years thereafter with Porter Vaughan. Sherwood passed away in 1989 after a long battle with cancer, and surely left a legacy behind pertaining to Richmond real estate.
So in 2006, James had made up his mind. He would follow in his father’s footsteps, or as he refers to it, his father’s “Big Ole Boots” because of the tremendous impact his father left behind. James met with several firms before deciding on Long and Foster in July of 2006. There, he learned all about the residential real estate world from the ground up and in his very first full year in 2007 he was named “Rookie of the Year” for his branch. By 2012, James was the “Top Individual” agent with Long and Foster out of 1000+ agents in 18 offices throughout the region.
With continued success, James had to ensure that each client was getting exactly what he built his book of business on…providing the highest level of customer service through honesty, knowledge base, and making sure the clients best interest was his first priority. And in 2013 THE STRUM Group was born!! James knew that creating something that was bigger than him required a special team model in order to maintain the correct level of service for each client, every time.
Recognition
We pride ourselves in our core values, proven results, and team excellence.
When Our Clients Speak, We Listen
mary saady
Buyer
•
Broad Rock, Richmond, VA
“Jamie is the best realtor I have worked with -- responsive, very knowledgeable, a real personal touch. She helped me through a difficult personal time and negotiated a solid contract for our new house. I told her I wanted to clone her.
Have told everyone what a great experience we had and highly recommend her!”
Paolo De Urquidi
Buyer
•
Beaufont, Richmond, VA
“Jennifer did such a great job helping me find a home! Even with the hard climate that the market was in, she did everything she could to help. She is super helpful and professional. Helped me with many showings and listened to any concerns I had taking it into consideration for future showings. She is super knowledgeable about the area and about th
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e process in general. She really cares about finding you the right place and making sure all is well. Even checking on me after I moved in. I will always recommend her to anyone looking to buying a house”
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Jennifer Stevens
REALTOR®
jmcnamara804
Buyer
•
Powhatan, VA
“Drew was amazing from start to finish. He helped us find the home of our dreams and we couldn't have done it without him. Drew made us feel comfortable, always responded to our calls/emails right away, and truly cared about finding us the right home for our family. We are so glad we found Drew and will be recommending him to anyone we know looking
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to buy a home! He truly went above and beyond for us and we are so grateful to him! Thanks Drew for everything!!! You are the absolute BEST!!!”
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Julie Carr
Buyer
•
Ashland, VA
“Jamie is very knowledgeable about the home buying process, and knows the Richmond area well. I would highly recommend her to anyone looking for a home.”
Ray Billingslea
Buyer
•
Mechanicsville, VA
“Sean did an exceptional job in helping me find a new home. He was there every step of way through the purchase. Always available to answer any questions or concerns I had. Highly recommend him to anyone looking you buy or sell a home”
“Sold house in just a few days. I'm certain the excellent virtual tour played big part. That, and plus Jaimie's winning personality. ”
dozier a
Buyer
•
Midlothian, VA
“Jamie earned this rating, no question. We had been speaking with multiple agents, and she was the one who took the initiative and made it happen - so she earned our business by sheer force of will. Anyone who works that hard to look out for us is an asset we couldn't pass up.
Jamie is great to work with, and pivots readi
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ly when situations change. For a first time home buyer, she guided me through each step and helped us understand the finer points of what the process entailed. At no point did I feel like I was left hanging, and Jamie kept me informed throughout the closing process”
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ch103
Seller
•
Bellevue, Richmond, VA
“The Strum Group provided us with a remarkably smooth, professional, and worry-free experience with both selling and buying a home. We whole-heartedly recommend their services.”
James Strum
President/Team Leader- REALTOR®
valerie cooke
Seller
•
West Pt, VA
“AMAZING! He got me a full price offer in 3 weeks. James helps you EVERY step of the way. He provides information on what you should do to your home to get the most money and has anazing connections to the right people to help you get it done at an affordable price. First day on the market I had 5 showings. James will definitely get traffic in the
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door to get your home sold quickly and for top dollar! Thanks again Mr. Strum !!!”
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James Strum
President/Team Leader- REALTOR®
“We highly recommend James Strum to anyone looking for a home in the Richmond area. He went above and beyond other real estate agents. He was incredibly patient with us as we looked in many areas, never pressuring us to bid. He was very responsive to calls, even at night and on weekends. He has a keen eye for identifying issues with homes and ensur
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ed that we bid appropriately. Overall, James helped us to find the right house for us at the right price. Fantastic job, James & co.”
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James Strum
President/Team Leader- REALTOR®
mcgoughp0870
Buyer
•
Chester, VA
“My husband and I were first time homebuyers and when we were introduced to James, he made us feel extremely comfortable with the entire buying process. He set up a website designed especially for us with all the parameters we chose, not to mention it was done within 24 hours of first meeting him. He is highly intelligent in his field of work. H
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e is dedicated and motivated first and foremost. He is very personable and reachable at any and all times. He worked for us, he did everything in his power to make this home buying as easy as possible for us. Everyone told us the loan process and closing process was a pure headache, it wasn't he helped us have all our ducks in a row prior to that. He and I are still friends today, he is one that I will always refer my friends and family to, and when I ever decide to buy again, no matter where he may be, I will be looking him up! Buying our first home was a very pleasurable experience and my husband and I can honestly say, James Strum made the experience what it was!”
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James Strum
President/Team Leader- REALTOR®
Kayla H.
Buyer
•
North Chesterfield, VA
“After working with Cameron on our first day of showings, we knew we wanted to work with him throughout the process. We never felt like he was steering us wrong, and he always was realistic with us about our options, about the homes we'd looked at, and about what we should expect. He was patient and understanding with us, even when we asked the same
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question 10 times.
It took us two years and a pandemic, but we recently closed on a home! The experience of home buying can be arduous and frustrating, but Cameron helped to make the process less painful.
I'd absolutely recommend working with The Strum Group, and would doubly recommend choosing to work with Cameron if you're able”
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Cameron Staples
REALTOR®-Relocation
kennynshelley
Seller
•
Beaverdam, VA
“James was very professional, attentive and just the realtor we needed! He got our home sold and was there to answer questions and walk us through every step of the process. We will gladly recommend him to anyone and he is the only realtor we will contact for any real estate needs we have in the future!”
James Strum
President/Team Leader- REALTOR®
babazemore
Buyer
•
Mill Lane, Malvern, PA
“Our circumstances were difficult ones and I don’t think we would have been successful if it weren’t for Jamie. She was extremely knowledgeable and honest. Nothing ever seemed to be too much trouble and she was never in a rush. It became a long process but she stuck with us every step of the way She is one in a million.”
Karson P Clark
Buyer
•
South Prince George, VA
“I actually found Dave through Zillow looking for land. We went and checked out a couple of lots, but nothing seemed to really fit what we were looking for. Dave kept in touch and over the course of a year, we purchased a new home, sold our old, and are now as happy as can be. Dave embodies patience, and truly has your best interests in mind.”
Levi and Sarah Muncy
Buyer
“Our experience with Jamie was incredible! We were first time home buyers who had no idea what we were getting into. He was so helpful with answering all of our questions and always made himself available. His relationship with the lender made our loan process easy. He was so open and honest about each house we looked at - what he knew to be good or
…
bad. Jamie never hesitated to look at any house we wanted to and always made time. In fact, the day the house we bought went on the market, he went above and beyond to get us in to look at it that same day, we made an offer that night and it was accepted the next day! We couldn't have asked for an more knowledgeable realtor. The horror stories you hear about home buying can be intimidating, but Jamie made it an effortless experience! We refer him every chance we get, knowing that he's going to treat every person he works with like family!”
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user1716572
Seller
•
Mechanicsville, VA
“I would strongly recommend James Strum to anyone looking to buy or sell a property. He is knowledgeable of the market, area, process, and is willing to do the homework necessary to ensure a perfect fit!
I had the privilege of working with James on both sides of the table and was impressed with his ability to answer questions and provide honest
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feedback about what was realistic and would be best for me. When looking to buy my new home, James was willing to screen my home searches to ensure I was looking at homes that would meet my needs and interests. His advice and feedback were helpful when I was unfamiliar with certain locations or homes. I always felt as though James was looking out for my best interest. James was willing to give me his professional opinion and the options that were available so I good make informed decisions for my family. Throughout the process he painted a clear picture of what to expect. The day I closed on both the house I sold and bought there were no surprises!
I feel that James assisted me in making the best choice for my family both now and for the future. I am very please and feel confident in my home choice. This level of comfort and excitement can be attributed to our outstanding agent, James Strum”
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James Strum
President/Team Leader- REALTOR®
“James grew up in the Richmond area and knows this town like the back of his hand. His patience through the process was amazing and his negotiation skills got me the deal I was looking for! I would recommend James to anyone!!!”
James Strum
President/Team Leader- REALTOR®
Megan McAloon
Buyer/Seller
•
Robious, Midlothian, VA 23113
“My husband and I used James to purchase and sell our old home. The new home we purchased was for $425k and the home we sold was $205k. He was was always contacting us with updates and feedback and made us comfortable through both the buying and selling process. He not only became our life long agent, but we now look at him as a friend. Thank y
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ou James for you knowledge, your understanding, and your responsiveness”
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James Strum
President/Team Leader- REALTOR®
natatk92
Buyer
•
Midlothian, VA
“As a first time home buyer, Dave made me feel very comfortable every step of the way. He was extremely helpful, transparent, and reliable throughout the entire process. He made himself as available as possible and was very accommodating to my work schedule. It took me some time to narrow down what I wanted and we ended up looking at quite a few hou
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ses. But he was very patient and constantly offering reassurance that we would find the house for me, which we did! I would highly recommend Dave, and I would absolutely work with him again in the future”
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revozz
Buyer
•
Midlothian, VA
“Jamie was absolutely amazing from start to finish. She is truly a professional in her field and is an expert in helping buyers. I will be referring anyone that is looking to purchase a home to Jamie and her team. She was never too busy to answer even the most minor questions and always made herself available if we needed her for anything. Thanks a
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gain Jamie, you took all the stress out of the home buying experience!”
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amanda82882
Buyer
•
North Chesterfield, VA
“Jamie is by far one of the most professional, proficient, friendly and reasonable realtors I've had the pleasure of working with. I highly recommend him and the Strum Group in Richmond. I will be using him to sell this home in the future!”
user0466996
Buyer/Seller
•
Walmsley, Richmond, VA 23234
“James is not only a subject matter expert he also produces incredible results. My wife and I just recently sold our home thanks to a man that truly understands his enviroment and market because of this we had mutiple offers and a sold home in a recovering market extremely fast. James is the real deal for thoes of us that still believe in the power
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of a hand shake and a honest person to do business with then James is the partner you need hands down. James is not only great at selling he also is a great buyer's agent . The only thing I have left to say is thank you Jame”
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James Strum
President/Team Leader- REALTOR®
user8027339
Buyer
•
Midlothian, VA
“Jamie went above and beyond with every detail of the entire process. He was extremely knowledgeable and gave me several excellent tips, pieces of advice, and recommendations. I have told all of my friends and family how great he is.”
khaledmalaeb
Buyer
•
Dickensdale, Richmond, VA
“this guy is a beast he will do anything to make sure you get the best deal possible i highly recommend using him on your next house purchase. he is great at coordinating and planing and he plays all his cards right in your favor. As stated before he will do anything to make sure you get the best deal possible. He made my first home purchase so sim
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ple and easy again i highly recommend using him”
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user2815293
Seller
•
Chesterfield, VA
“My husband and I interviewed a couple different realtors. We chose James for his confidence and knowledge of the market. He walked us through the process and was very responsive to questions. James worked hard to market our house, which was evident by the countless showings we had. At the end of the day we sold or house in a couple of months and g
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ot our full asking price”
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James Strum
President/Team Leader- REALTOR®
zuser20160316094454146
Buyer
•
Fulton, Henrico, VA
“Sean is awesome! He has helped other family members out too. He was always great at communicating and answering all questions I always had (even the silly ones). Everyone always made house buying seem so stressful and a big deal but Sean made my first house buying process smooth and easy. He suggested the house to me as soon as he saw it, and now
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I own it ?? A+ 100% would recommend!!”
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logibear2007
Buyer
•
Midlothian, VA
“Jamie is absolutely the best!! Helpful, knowledgeable, and most importantly, honest. She looks out for her clients and their futures. We felt 100% supported through the entire process. I can't wait to work with her again. Thank you so much for finidng us the perfect house!!
- Logan & Whitney”
themorganclan05
Buyer
•
Midlothian, VA
“What a great experience! Jamie was knowledgeable, patient, and so professional. We never felt for one second like she had anything but our best interest at heart. I would definitely use her again and recommend her to all my friends in the market for a new home.”
sgalyen73
Buyer
•
Keezletown, VA 22832
“Our experience with Jamie was incredible! We were first time home buyers who had no idea what we were getting into. He was so helpful with answering all of our questions and always made himself available. His relationship with the lender made our loan process easy. He was so open and honest about each house we looked at - what he knew to be good o
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r bad. Jamie never hesitated to look at any house we wanted to and always made time. In fact, the day the house we bought went on the market, he went above and beyond to get us in to look at it that same day, we made an offer that night and it was accepted the next day! We couldn't have asked for an more knowledgeable realtor. The horror stories you hear about home buying can be intimidating, but Jamie made it an effortless experience! We refer him every chance we get, knowing that he's going to treat every person he works with like family”
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James Whalen
Buyer
“James Strum was beyond excellent to work with! I would highly recommend him to anybody looking for a Realtor who really gets involved with his clients and finds them exactly what they are looki ng for! This was my first home purchase and he was extremely responsive to all of my 10 million questions at all hours of the day and night, he has extensiv
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e knowledge of the area, and he fought extremely hard for six months to get my short sale to closing when most Realtors would have thrown in the towel. he dealt with multiple lien holders and he really went above and beyond his job description to get me what I wanted. He really educates you on the entire home buying process and in the end makes you feel a lot more comfortable with it all. Not only did I find the best Realtor, but I gained a great friend in the process! There is a reason he is #1 with Long and Foster for 2012 and 2013! Thanks James”
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James Strum
President/Team Leader- REALTOR®
“Working with James was an absolute delight. As a first time homebuyer, I was an uninformed mess. Long story short, I found James and then James found me my dream home. James was incredibly well informed, patient, kind and trustworthy. Always just a phone call away, he spent hours answering questions and making sure I was comfortable, up to date a
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nd happy. If you want an agent who is going to go above and beyond and work tirelessly to find you a perfect fit, James is your man”
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James Strum
President/Team Leader- REALTOR®
mlr3023
Buyer
•
Chesterfield, VA
“Thank you Cole so much you your patience and genuine connection with us when it came to house hunting! Being first time home buyers, my husband and I didn’t know much of what to do or what comes next, but Cole made it so smooth and easy for us. He answered any and all of our questions, even the ones we thought were too common sense of a question
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to ask. He never made us feel smaller and explained everything thoroughly. Thanks to Cole, we were able to buy our 1st home with out any frustrations or negative moments. Cole was always positive about everything!
-The Ramirez Famil”
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mpdevane
Buyer
•
Chesterfield, VA
“Drew is a fabulous agent. He was very responsive to what we were saying and helped to find our dream home. He is very knowledgeable of the area. Great agent and great all-around guy!!!”
Jennifer Socha
Seller
•
Midlothian, VA
“James was very professional, he knew the market very well and was great to work with. He researched our home to determine the perfect list price and it sold, above list, in less than a day! He made selling our home so easy!”
James Strum
President/Team Leader- REALTOR®
user2508305
Buyer
•
Moseley, VA
“James Strum found our dream home! After months of searching ourselves, we contacted James and gave him an impossible multi-page list of our new home’s requirements. The first day we came to Richmond, we looked at him dubiously when he told us that he had found our dream home – but he was right! Although the house was out of our price range – an
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d first day on the market with a lot of interest – he was somehow able to negotiate our dream price as well. The house has proved to be perfect, and we are truly grateful to James.
We also appreciated James’s “pointers” along the way…he explained many pros and cons of homes using knowledge far beyond that of a layperson. Being new to Richmond, we also appreciated the knowledge of the local area he was able to share. He is always available and went “above and beyond” in so many ways - we would highly recommend James to anyone”
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James Strum
President/Team Leader- REALTOR®
user13585423
Buyer
•
Midlothian, VA
“James was an outstanding realtor. He made us feel like we were his only clients and was extremely quick in responding to any communication we had with him. As first time home buyers, James was patient and took the time to explain to us any procedural and clerical inquiries we had. He has a great eye for houses, and was quick to point out any flaws
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homes we were looking at had.
James is extremely honest, and he completely looks out for the best interests of his clients. Instead of pushing a subpar home to get a sale, James will point out deal breakers and try to find you the best home in your budget.
James and his team also took care of a lot of the legwork that most others realtors will not once the home is under contract. He stays with you the whole way.
His negotiation skills are excellent and he provided us the house at the exact price point we wanted.
James Strum is an outstanding realtor and shows true concern and compassion for his clients. He is a refreshingly honest person who I would use again in a heartbeat. Highly recommended.”
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James Strum
President/Team Leader- REALTOR®
unofranklin
Buyer/Seller
•
Cave Spring, Roanoke, VA 24018
“Fair, honest and hard working. I will use James again. He took the time not only to answer my questions, he was available nights, weekends and just about every time I wanted to view property.”
James Strum
President/Team Leader- REALTOR®
jena pirosch
Buyer
•
Midlothian, VA
“Jamie was amazing from the start. We'd found the property on realtor.com and I submitted a lead for more info. She called within just a few hours and we hit it off. She was so accommodating and willing to go above and beyond for us. She was with us every single step of the way and made our experience as first time buyers amazing. I would absolutel
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y recommend her knowledge and services to anyone.”
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user9567010
Buyer
•
Moseley, VA
“James was partly in this deal of my home buying process. He was representing the seller and did a overall good job handling the deal well for both parties.
Linda Elmore was representing us during our home buying process. She was deligent, honest and prompt in her approach throughout the process. Was patient and answered
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all my queries and was able to follow up with her associates when needed to clarify. Made us help purchase our dream home in a efficient and timely fashion. She got the whole process of application, offer, inspection, appraisal, home insurance and closing as smooth as it could be..... As a first Ike home buyer I definetly recommend Linda to anybody who is in the market and of course James strum has been a good team player in this”
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James Strum
President/Team Leader- REALTOR®
zuser20160508125415743
Buyer
•
Three Chopt, Richmond, VA
“Cole Atkins and The Strum Group are simply the best! Cole guided us and took care of us throughout our new home purchase and we trusted him implicitly throughout the process. Cole is responsive, he is thorough and he is the master negotiator. Cole organized the survey, the inspiration, the contractors and he was on a ladder, himself, in our crawl
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space to ensure all work was complete before closing. We haven’t purchased a home in over 20 years and Cole was so patient and so knowledgeable with our million and one questions. We were so impressed with our experience buying our dream house that we’ve asked Cole to list our current home and we know he will do an outstanding job and get us the price we want. We highly recommend Cole Atkins and The Strum Group to our friends, family and everyone in Richmond! Simply the best”
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REN7
Seller
•
Huguenot, Richmond, VA 23235
“James understands the Richmond market. He helped us sell our home for more than what other agents thought we could sell it for (in less than 2 weeks). On the flip side, he helped us negotiate the selling price down on the house we were purchasing more than what we thought we could do. We would use him again and have recommended him to others. Than
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ks, James”
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James Strum
President/Team Leader- REALTOR®
Linda Williams
Buyer
•
Virginia Union, Richmond, VA
“We were extremely pleased with our experience with the Strum Group. Our realtor, Drew Setzer, went above and beyond the call of duty. He led us through every step of the way in the process of buying our home. He was truly interested in finding us a home that met our wishes and in our budget. He was a real advocate throughout the negotiation pr
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ocess. He responded quickly to our questions and concerns. We would recommend him highly to anyone in need of a realtor”
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diana12Navarro
Seller
•
Midlothian, VA
“Joanna Rodriguez assisted us with the sell of our townhouse and the purchase of our new home in Chesterfield! She did it with exceptional care, ease, class, and fantastic expertise. She makes the difference between an average experience and an absolutely personalized and high end service that leaves nothing out and covers all your bases. Joanna is
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well connected and has a strong and competent team so that you really don't have to worry or track anything because she does it all for you. We can't recommend. Joanna to you more highly because besides being remarkably knowledgeable, she is also a gem of a human being in whom we’ve placed our trust”
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Joanna Rodriguez
REALTOR®- Bilingual (Spainsh)
jhthomas1179
Buyer/Seller
•
North Chesterfield, VA
“James Strum is a consummate professional and working with him to sell our house and buy a new one was a fantastic experience. He has an unbelievable knowledge of the market, he priced our home perfectly, gave us great staging advice, had a wonderful photographer take great photos to help market the home, and got the word out to realtors in the are
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a. We had four showings within 24 hours of being on the market, and in less than 72 hours we had a full price offer. Throughout the entire process of selling our home James was available and happy to answer our questions and concerns.
After selling our home, James helped us search for a new home, and even though he did an amazing job selling our old house, it was in this area that his skills, knowledge, work ethic, and dedication to his clients shone. He showed my wife and I houses whenever we saw something that interested us - he answered all of our questions, had a great eye for properties and a deep and thorough knowledge of the area. The thing that stood out about James service was that he did not push us towards a house that he didn't think was right for our needs. He quickly adapted to the wants and needs of our family and after a few showings was showing us only properties that had the features we wanted. My wife and I trusted his judgement implicitly and he showed great patience in helping us find our dream home. His knowledge of the area and the market meant he was also a great negotiator on our behalf, making sure we got the house we loved at the price we needed! We moved into our new home this past weekend and we couldn't be happier.
Working with James made the stressful business of buying and selling a home a fun and exciting experience for my wife and I, and by the end of the process he felt like a member of the family!”
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James Strum
President/Team Leader- REALTOR®
daniel a olivos
Buyer
•
Forest Hill, Richmond, VA
“He is a great and experienced realtor that will listen to your needs. It was apparent from the beginning that he is extremely trustworthy and ethical. His goal is to get you into the home YOU want. You are going to feel comfortable with him and you will not be disappointed. Thanks to James Strum I was able to find the home I wanted. The steps bet
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ween finding the home and moving into the home were so easy because of James' help! I recommend him to everyone! If you want a great experience with a realtor, then you should definitely consider James Strum”
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James Strum
President/Team Leader- REALTOR®
Josh Shaffer
Buyer
•
North Chesterfield, VA
“Eric has been awesome throughout the whole process. From helping us find our perfect house to giving us referrals for furniture, painters, and inspectors. He responds to any of our questions and emails very quickly. We have had several issues come up (none related to Eric) during our home buying experience and Eric was always right there to reso
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lve the issue for u”
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mlr09201974
Buyer
•
Chesterfield, VA
“Cole is the best! He went above and beyond! Can't thank him enough. We went through a lot but he helped get the house! He was there for any questions we had no matter what they were!”
“This was my first time buying a house and I knew nothing about the process. Jamie took the time to explain every single step and detail to me, and answered any questions I had, regardless of how minute and small and silly it may have been. He knew the area of town that I was looking in and he knew what I was looking for. He had his ear to the grou
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nd for any properties that met my parameters. The day that my house went on the market, he made an appointment for that afternoon and we put an offer in and it was accepted that same day. He knew exactly what to offer that the sellers would respond to and he fought for a real good deal in closing costs and upgrades that the house needed. My first house buying experience was simple and painless thanks to Jamie”
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user2400752
Buyer
•
Powhatan, VA
“The thing that surprises me the most about James is that he has 8 years of experience. After my first phone call with him, I would've guessed that he had 28 years instead. I've dealt with several realtors through my years, and they all could have used some lessons from him. His relaxed style, vast knowledge, and superior professionalism sets him a
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part from the rest. He made what can be a highly stressful process almost effortless for us. I wouldn't recommend anyone BUT James for one's real estate needs.”
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James Strum
President/Team Leader- REALTOR®
user5473314
Seller
•
Chesterfield, VA
“We had contacted three realtors in preparation to sell our home, seeking to get an idea of what was needed to be done to the home to sell, as well as market values. The first two left us dismayed as to changes and upgrades needed as well as their opinion of what our home was worth and current market conditions. A business acquaintance referred us
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to James. After inquiring about him on line, we decided to give him a call. James visited our home, and was direct and forthright in his suggestions and recommendations of what was needed, and backed it all up with facts and results. After making the changes James wanted we called him back in to look at the house and see if he thought we were ready to sell. He stated that the changes were perfect and suggested we list it immediately. That was on Friday, they showed the house the very next day, and 8 more times in the next 20 days. On the 21st day we had an offer and we sold it. James' marketing strategy and knowledge of the areas and what sells is the key to his success. He knows his stuff, and goes the extra mile to make it happen both for the seller as well as the buyer. James Strum Rocks!!!”
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James Strum
President/Team Leader- REALTOR®
walkerpg82
Seller
•
Midlothian, VA
“James was great to work with in selling my home. I can't imagine anyone else getting the results I needed than James. He had a great knowledge of the market and worked hard to get our listing just right and at a great price. Our house went under contract in 11 days at full list price. I would highly recommend this realtor to anyone in the Richmond
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area.”
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James Strum
President/Team Leader- REALTOR®
“We were introduced to Mr. Strum by a relative who had glowing praises for his services in what was a very trying time for us. Facing the need to move my mother and close a house in a town we no longer live was a daunting task. James certainly know how to make a good impression, meeting us on what turned out to be our first trip to Richmond to st
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art disassembling the home.
James offered honest advice on how to prepare the home for sale. Frankly, I would have been pleased with this performance, but his responsiveness was only the beginning. James connected us with all the service providers we needed to interact to paint, clean up, fix a failing heat pump at the lowest cost and complete necessary electrical and plumbing issues to close the sale. All this and he also kept me in the loop 100% of the time by email, phone and text messages.
If you need a realtor will support you in a sale or a purchase, I sincerely believe James Strum is the agent you want to work with”
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James Strum
President/Team Leader- REALTOR®
Nichole M.
Buyer
•
Chesterfield, VA
“Great and attentive agents. Always going above and beyond for their customers. Our realtor was a knot he above the rest. We knew exactly what we wanted and didn't waste any time finding us the perfect house. Can't thank them enough.”
James Strum
President/Team Leader- REALTOR®
luke_n_ashleigh
Seller
•
Dutch Gap, Chester, VA 23831
“After interviewing several agents, we chose James without reservation. His responsiveness and professionalism surpassed his peers. During our first meeting, James' knowledge of the area and overall world of real estate was immediately apparent. He provided practical, yet honest feedback about the process, our home, and the market conditions. James
…
never pressured us and always explained each option in full detail. James worked with us to develop a step by step plan that would meet our timeline while still keeping our monetary goals at the forefront.
James has a welcoming demeanor that put our children at ease. Our toddler even asked for Mr. James to come back to see her. However, James is easily able to transition from an agreeable disposition to a businessman who will represent your interests to the fullest extent. He negotiated a top price for our home when compared to market conditions. He was also able to keep the requests from the other side extremely reasonable/necessary.
James kept us informed of feedback from showings immediately and advised us on any appropriate changes. He was reachable by various means and responded immediately. James made our first selling experience worry free and successful. We recommend James Strum without reservation”
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James Strum
President/Team Leader- REALTOR®
“Jamie leaves it all on the table when it comes to knowledge, service, and relationships. Our situation was what we thought to be difficult, but he didn't bat an eye. We already knew that buying a home woudl be stressful. Jamie always gave us the feeling like we didn't have a thing to worry about.. because we didn't. He took care of everything. He m
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ade sure we knew exactly what we needed to do every step of the way. He didn't stop until he found exactly what we wanted and then he made it happen. He took care of us like family and is focused on building relationships that last a lifetime. Do not even think about contacting anyone else. He is the one!”
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misscristie
Buyer
•
Church Hill, Richmond, VA
“Awesomely amazing experience! The house I wanted was in demand. It was an extremely emotional purchase for me, but Jamie protected me from myself and saved me at least $3k. Not only that, she was a veritable directory of resources. I would highly recommend The Strum Group - especially Jamie!”
user9929995
Buyer/Seller
•
North Chesterfield, VA
“James was highly recommended by several of my fraternity brothers who have used him along with the Prosperity Mortgage team. From getting us staged to sell, having an amazing photographer, many showings, and a couple of offers, we sold our house on a nice but busy street. On the buy side, we couldn't be happier. We didn't have many options in Bon
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Air but James came through with our Forever Home. The place wasn't even on the market and the man convinced the owner it was time to sell. One of the easiest, most seamless transactions I've ever done. We love our new home and hope anyone else in the market to buy or sell in the Richmond area wants to take the easy road and signs with James.”
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James Strum
President/Team Leader- REALTOR®
bbjackson13
Buyer
•
Southampton, Richmond, VA
“Response time is great. Knowledge of the area is outstanding. Will work tirelessly to find you the perfect deal.”
James Strum
President/Team Leader- REALTOR®
mell5164
Buyer
•
Chesterfield, VA
“Cole was a great asset when looking for a house. He was very knowledgeable of the area and tailored the houses that we saw to what our needs were. He was very helpful through the whole process.”
zuser20140630172430570
Buyer
•
Colonial Heights, VA
“Cole was easy to work with. We enjoyed the process and it was very easy. We would recommend him to other buyers. He and his company make home buying a simple and straightforward process.”
user9103277
Seller
•
Colonial Place, Richmond, VA
“I contacted several realtors at the end of 2012 and chose James due to his professionalism, courtesy and responsiveness. James immediately did his due diligence by conducting a thorough market analysis and developed an appropriate listing price that I agreed to. He listed the property and we received 2 competitive offers (thus allowing for full l
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isting price) in 8 just days. This was a short sale transaction with numerous challenges, and he efficiently and effectively negotiated with the first and second lienholders and closed it in 83 days. James gets 6 stars on a 5 star rating scale! I would use his services again and I highly recommend him to others in need of these services”
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James Strum
President/Team Leader- REALTOR®
g her andez914
Buyer
•
Walmsley, Richmond, VA 23234
“Experience with Cole was great from start to finish. It was a bump road but Cole make sure everything was staying together! Had work with another realtors before Cole and it wasn’t the same knowledge As Cole had and the effort he put in to make his customer be happy and successful. Thank him for getting the deal down in two months and having m
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e in a fresh new remodel home!”
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kahuffer
Seller
•
Glen Allen, VA
“We highly recommend working with Jamie when it comes time to buy/sell a home. I had accepted a job relocation out of state when we reached out to have him sell our house. He was very helpful when it came time to prepare our home for listing recommending things we needed to address and worries we had that turned out not to be worries at all. We
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were a little nervous trying to sell our home in December (not the prime time to do so), but Jamie assured us that he would get us top dollar within 30 days. We listed the house on a Wednesday and had a FULL PRICE OFFER in 5 days (as Jamie promised we would accept nothing less!). Jamie is a determined, knowledgeable, detail-oriented professional in the real estate market. His contacts in the industry including other agents and residential contractors made the process seamless and headache-free. Neighbors looking to sell their home have asked for his contact information already. Working with the James Strum team was a great experience! He has certainly set the bar high for our future real estate transactions”
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James Strum
President/Team Leader- REALTOR®
user5033544
Buyer
•
Midlothian, VA
“I could write a novel about all the wonderful things James did for us, but I will try and keep this review short. Three years ago we started looking for a home on and off and happen to come across a few realtors on the side of Zillow. We called three of them to no response and when we called the fourth, (James), he answered his phone right away.
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We are so fortunate that the first three realtors didn't answer, because James is THE BEST IN THE BUSINESS!!! Patient, knowledgeable, responsive and most of all TRUTHFUL are all words I would use to describe James. We saw a few houses that we might have put offers in on and James could have made a quick sale, but he would point out reasons why he wouldn't touch it like cracking driveways, too close to highways, overpriced etc. He is always looking out for his clients. His negotiation skills are second to none! Even though we closed on our house six weeks ago, James is still available to us to answer any question we have and he knows a boatload of top contractors, plumbers and electricians that have done amazing jobs as well and have helped us make our house our home. You will never find another realtor who makes you feel as if you are his only client, EVER! His team is really wonderful as well! In closing, if you are on the fence about hiring a realtor, please do yourself a favor and hire James, I promise you will NOT be disappointed!!”
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James Strum
President/Team Leader- REALTOR®
zuser20160607092219688
Buyer
•
Wyndham, Glen Allen, VA
“Cole worked really hard to find us a great house. He spent time with us to know exactly what our needs were and tailored his search for the same. He responded to our calls and changing needs quickly and effectively.”
Luke & Ashleigh
Seller
“After interviewing several agents, we chose James without reservation. His responsiveness and professionalism surpassed his peers. During our first meeting, James' knowledge of the area and ove rall world of real estate was immediately apparent. He provided practical, yet honest feedback about the process, our home, and the market conditions. James
…
never pressured us and always explained each option in full detail. James worked with us to develop a step by step plan that would meet our timeline while still keeping our monetary goals at the forefront. James has a welcoming demeanor that put our children at ease. Our toddler even asked for Mr. James to come back to see her. However, James is easily able to transition from an agreeable disposition to a businessman who will represent your interests to the fullest extent. He negotiated a top price for our home when compared to market conditions. He was also able to keep the requests from the other side extremely reasonable/necessary. James kept us informed of feedback from showings immediately and advised us on any appropriate changes. He was reachable by various means and responded immediately. James made our first selling experience worry free and successful. We recommend James Strum without reservation”
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James Strum
President/Team Leader- REALTOR®
“James and his group were awesome. We were moving to Richmond with no local knowledge at all, and James made the process as easy as it could have been. We gave him a list of our priorities, and he took that list and gave came up with a list of potential candidates. We did not find anything on the first weekend or even the second that was a homer
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un (we saw 40 houses with him in 2 weekends but none were quite "it"), and James was not deterred or pushy at all and even had the idea to go back to his office quickly to adjust come criteria before we had to leave town. We ended up finding the house that we both knew immediately was "it" in that last group, and if it would not have been for James and his tenaciousness we would have never found it.
James and his entire group also made the negotiation and subsequent post contract processes a breeze, and went out of his way to go to bat for us on several occasions. I have bought and sold several houses in my career, and I can say without a doubt that James and his group made the entire process as fun and painless as possible.”
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James Strum
President/Team Leader- REALTOR®
Happy homeowner123
Seller
•
Midlothian, VA
“I have so many positive things to say that I'm struggling to squeeze it all in a review! James Strum not only listed and sold our previous home, but simultaneously found and handled the purchase of our new home.
I have 3 key themes to share:
(1) James is exceptional at his job. James is 5 star
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s on all of the above criteria. His local knowledge is immense, is process understanding is masterful, he is unbelievably responsive at all hours, and negotiated for us very well on all counts. He has great local connections for everything you need in the home buying and selling process and understands all of the intricate inner workings of real estate.
(2) James is creative, pragmatic, and persistent in getting the job done. He was extremely pragmatic in situations of what seemed like insurmountable obstacles that came up along the way during our simultaneous home sale and purchase. I am still amazed that it all worked out and I hold James personally responsible for the success of both deals. Without James, the deal on all fronts would have likely fallen apart. He bridged the gap not only for us as his clients, but also really helped inform and support all parties involved. To say that he went above and beyond is a major understatement.
(3) James is truly a one-stop shop. He provided great advice to us on all fronts - including how to get our house ready, what to negotiate, how to follow the whole process from beginning to end, and reassurance and real advice when things were tricky. No detail fell through the cracks. I could sleep better at night when things were complicated with the deal knowing that James had our back.
Don't waste your time with any other realtors. There are a lot out there who try to sell themselves as knowing the game. James Strum should be your first call. He will sell your house and/or get you the house that you want - Call him”
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James Strum
President/Team Leader- REALTOR®
zuser20150801193920233
Buyer
•
Pinedale Farms, Henrico, VA
“Drew helped my wife and I purchase our first home. He was patient, thorough, and had excellent attention to detail. We were not financially ready to buy when we first met Drew, but when we met our goals, he was ready and helpful setting up our search and considerations.
He worked with us scheduling visits, which was no easy task given
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my wife's hectic nursing schedule and my commitments at work and at church. He caught little details such as listings that used alternative names for the schools we wanted to be near, which could have cost us opportunities at houses we wanted to look at. He even sought to secure homes that were not on the market yet, keeping us from undesirable bidding wars in an aggressive market.
He also shared his experience with kitchen remodeling and other potential home improvements that we considered that helped us find the home we really wanted and not just a house”
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slhharris
Buyer
•
Peter Paul, Richmond, VA
“I would highly recommend Jamie Richardson as a realtor. She was an excellent resource when I bought my home in Richmond. I was buying while living in another city and needed a short closing, and Jamie successfully guided me through the whole process!”
Tony C.
Seller
•
Richmond, VA
“Drew and his team did an outstanding job for us from start to finish. We interviewed a number of agents before we found Drew. He is an excellent listener and showed genuine interest in our historic home’s details and features. Rather than viewing our property as just another product to put on the market, he took the time to study the overall potent
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ial and then put together a very creative marketing plan that attracted a huge amount of buyer; far beyond what we ever imagined. We were also very impressed with his professionalism, attention to detail and wonderfully calm demeanor while orchestrating the various elements as we prepared our home for market. He provided us with excellent stagers, painters, photographers and made suggestions that helped sell our home. With all of these aspects combined, in addition to negotiating hard on our behalf, Drew was able to get us 9 enthusiast offers. The end result was incredible, as we got $61,000 over asking!!! Not only did he work diligently throughout every step of the process, he made it a pleasant experience that we will always remember fondly. Selling a home can be a daunting challenge to undertake, but when you are working with a quality individual who employs an experienced team, the effort transforms from overwhelming into exciting. Drew and his team are not just outstanding, they are good people. We are so grateful we went with our instincts and selected him as our agent; the rest is history, in a wonderfully good way”
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James Strum
President/Team Leader- REALTOR®
user9699217
Buyer
•
Glen Allen, VA
“He knew what would be a good fit for me, in a suitable area, but was willing to show me a number of other places to help me compare and make up my own mind.”
James Strum
President/Team Leader- REALTOR®
kateclatterbaugh
Seller
•
Westover, Richmond, VA
“James is extremely thorough, knowledgeable, and professional real estate agent. He has a vast knowledge of the Richmond market, negotiation, suggesting improvements, staging, etc. James kept in constant contact with us throughout the selling process and we never waited longer than an hour for a return call, day or night. By no fault of James, we w
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ent through 3 purchase contracts before finally closing on our home. Through all of the challenges, James' enthusiasm to sell our home never faltered and his positive attitude kept us encouraged. We sold our home while we were out of town e and James' handled all of our repairs, maintenance and inspections. His professional contacts and willingness to handle the details was invaluable especially since we were 100’s of miles away. There wasn't a challenge we faced that James wasn't willing to tackle. By the end of our sale experience, we truly felt like we'd found a friend in James. I would recommend James to anyone looking for a first class realtor.”
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James Strum
President/Team Leader- REALTOR®
user9770310
Seller
•
Midlothian, VA
“I am going to keep this short and sweet. I echo the positive comments made by previous reviewers. James and his team were able to sell our home twice (first buyers loan fell through) in only 10 days for top dollar! Before choosing James and his team, we had an offer from another real estate company who estimated the sale price of our home for $20,
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000 less than what James was able to sell our home for. We had a fairly rough closing, but James went above and beyond to close on the home on time for us to be able to buy our new home. His sense of urgency as if it was his home and situation made us feel at ease during the entire process!
We are more than pleased with the service James gave us before, during, and after the sale of our home. If you are looking to sell your home in the Richmond area, I would highly recommend contacting James and meeting him. Even if you have another agent and company in mind, it's worth 30 minutes of your time to talk and meet with him before you choose someone else.
Random side note... We have two young kids, and he was great with them whenever we met. VERY personable, and was sensitive to their sleep schedules as far as lining up the viewings. Kid approved”
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James Strum
President/Team Leader- REALTOR®
Jeramy Young
Seller
•
Southern Barton Heights, Richmond, VA
“Ashley Grant was simply, AMAZING! Not only was it our first time selling a home, but we were challenged with a need for a fast sale due to a cross-country move for work. In what could have been a very stressful scenario, Ashley showed up huge by simplifying the process, understanding our wants and needs, and honestly, over-delivering on every step!
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She was extremely organized, and her communication was clear and responsive. Her knowledge of the market was spot-on, and her suggested pricing resulted in a sale of $30k+ over asking price. Additionally, Ashley coordinated some top-notch resources for fixes and painting (covering up marks from our lovable dogs!), both before listing the home, and after the sale— ensuring the final product was in perfect shape. Finally, she helped us coordinate all required signatures before closing, and prior to us leaving Virginia, saving us the trouble of an extra flight back from the west coast. Ashley did a fantastic job and was a game-changer for our situation. I would highly recommend giving her a call if you have real estate needs”
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JebBrousseau
Buyer/Seller
•
Midlothian, VA
“This is our second time using James as our realtor. He did such a fantastic job the first time around that there was absolutely no question in our minds about using him again. His extensive knowledge about real estate, the market and the area are hands down the best. He is a tuff negotiator and fights hard for his clients during the negotiating
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process. James and his team did an outstanding job both in helping us sell our house and finding our dream home. Within 48hours of listing our property, we had an offer on the 2nd showing for full asking price, including closing costs! He also went above and beyond in helping us find our new home. He was open and honest with us in regards to the properties we previewed and helped us find exactly what we were looking for and much more. He was always available, courteous and gave his honest opinion when asked. We love our new home, had a great buying and selling experience and are extremely pleased with James as our realtor. We would highly recommend him and his highly qualified team to anyone wanting to buy or sell”
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James Strum
President/Team Leader- REALTOR®
Elizabeth Munyan
Buyer
•
Bellevue, Richmond, VA
“We can't speak highly enough of my experience with Lee. I am a first-time homebuyer and had a lot of anxiety about the process. Lee was honest and always looking out for my best interest. I never felt like he was just trying to sell me a house. Lee is extremely responsive and worked very hard to answer calls, emails and to get me into showings. I t
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rusted Lee on every step of the negotiation side, and he knew how to advocate for the best outcome for me. He went above and beyond, highly recommend”
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user3470089
Buyer
•
Midlothian, VA
“As a first time home buyer I felt in over my head. James came in, made it much easier to find what I was looking for and what I could afford. He made a difficult process easy and much less stressful than it could have been. He was very professional and prompt in responding to my calls and messages. I would recommend him to anyone.”
James Strum
President/Team Leader- REALTOR®
rachelvicari89
Buyer
•
Westbriar, Henrico, VA
“Sean was amazing! He made the home buying process super easy. He was always available to talk or answer questions. He wasnt pushy in any way. Would work with him again in a heartbeat. He was on time for any meeting we had and always solving issues for us with ease. Highly recommend him!”
saritaellen
Buyer
•
Oregon Hill, Richmond, VA
“James was very knowledgeable and helpful to me in buying my condo. He understood what I was looking for, showed me interesting alternatives, and in the end helped me make the offer that was ultimately accepted. James even brought in a contractor to help give me an idea of what renovations would cost. He gave me excellent service throughout the
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process and I would recommend him wholeheartedly.”
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James Strum
President/Team Leader- REALTOR®
flexappealdc
Buyer/Seller
“Jennifer was very professional and made our experience buying and selling our home a very stress free process. We highly recommend her for your needs in finding or selling a home!”
Jennifer Stevens
REALTOR®
BrettPrillaman
Seller
•
Bellevue, Richmond, VA
“Bottom Line: If you don't go with James, your doing yourself a disservice. My wife and I were very happy with the service James Strum provided in the recent sale of my home in Richmond's Northside (Rosedale). He was able to sell a home I had owned for almost 10 years and hadn't lived in for 7 years. He was there for me when I returned from an
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Iraq deployment in 2009 and helped me find a tenant to occupy the home when it got slow. Then when the opportunity came to sell, when it was financially right for me, he was there to market, price, advise, help, befriend, negotiate, and sell the home. James is a class act, honest, a man of integrity, and, in my opinion one of Richmond's finest real estate agents. He's not only served me, but my closest family members, and his service has transformed into friendship. I can honestly say there is no other agent in Richmond that I will ever do a real estate transaction with unless their name is James Strum. Please consider this to be a frank and honest assessment of a great agent; you need not look elsewhere for a greater professional for this industry.”
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James Strum
President/Team Leader- REALTOR®
jonmatlock
Buyer
•
Tuckahoe Park, Henrico, VA
“My wife and I were very happy with the level of service we received from Sean. He was quick to communicate with us, always patient with us, and we always felt like he was on our side. He made sure that we got the house we wanted and was a fierce negotiator on our behalf. I highly recommend him for first-time homebuyers or for newcomers to Richmond
…
. His professionalism, honesty, and desire to serve are unmatched! Plus, he's a super nice guy and easy to talk to. Looking for a Realtor in Richmond? This is your guy!”
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writefelicia
Buyer
•
Chesterfield, VA
“Jamie leaves it all on the table when it comes to knowledge, service, and relationships. Our situation was what we thought to be difficult, but he didn't bat an eye. We already knew that buying a home woudl be stressful. Jamie always gave us the feeling like we didn't have a thing to worry about.. because we didn't. He took care of everything. He
…
made sure we knew exactly what we needed to do every step of the way. He didn't stop until he found exactly what we wanted and then he made it happen. He took care of us like family and is focused on building relationships that last a lifetime. Do not even think about contacting anyone else. He is the one!”
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Dani Kirk
Buyer
•
Chesterfield, VA
“My home buying experience with Cole Atkins was exceptional. After spending 25 years in executive mortgage banking, I can honestly say that Cole Atkins is one of the most knowledgeable, responsive, impressive, Real Estate Professionals I've had the privilege of working with. He's sharp, has incredible attention to detail, and is a great negotiator.
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I can't recommend him highly enough”
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joneskatie
Seller
•
Midlothian, VA
“James Strum and his team exceeded our expectations. We've bought and sold 7 homes over the past 20 years and have experienced good and not so good experiences with various Real Estate partners. James offered guidance, suggestions, and practical tips throughout the process from pre-listing phases to contract conclusion and closing. He had a genui
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ne interest in us, our family, and stayed in close contact with us at every step. We had two contracts in less than 20 days, one of which we accepted and successfully closed at a price we are happy about. James "stands out" from his responsiveness, loyalty to your best interests, and demonstrating authentic care and professionalism. If we need to sell another home, we will definable engage James.”
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James Strum
President/Team Leader- REALTOR®
dddevane6849
Buyer
•
Chesterfield, VA
“Drew and the entire James Strum Group were a pleasure to have help us sell and find a home. We met with Drew and gave him a listing of what we wanted in our next home and he found a home that hit the mark. He really made us feel comfortable and gave us great advise when it was time to make the offer. I would not hesitate in referring him to fri
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ends and families”
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user6907831
Buyer/Seller
•
Oxford, Richmond, VA
“James Strum is a consumate professional. James was able to assist us on selling as well as buying our new home in key ways that made our process as smooth as possible. James is able to think outside of the box and come up with creative ways to mitigate just about contingency. James has been in the business for quite awhile and has developed a netw
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ork of skilled professionals to assist with any situation. We will use James Strum in the future”
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James Strum
President/Team Leader- REALTOR®
user58600397
Buyer
•
Moseley, VA
“Sean is a great realtor! He showed us many great properties! Super nice, knowledgeable, quick to respond to my calls and emails. Definitely recommend Sean! Strum group is great!”
user87218278
Buyer/Seller
•
Huguenot, Richmond, VA 23235
“James helped us to sell our house and negotiate into a new one. His knowledge and expertise allowed us to set the right price and sell quickly. I would recommend James to anyone I the Richmond area in need of selling and/or buying a home.”
James Strum
President/Team Leader- REALTOR®
StacyCobbs
Seller
•
Midlothian, VA
“After struggling to find someone to help us short sale our condo, I found James Strum via Zillow. I sent him an email and he responded to me within twenty four hours. The day after that he called me and we started the selling process.
I had never sold a house before, and to top it off was short selling after losing my job. James was incredibly
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patient with all of my questions. I never felt rushed, and I always felt like James cared about teaching me as we went along. He was very clear on the paperwork I needed to gather and the communication I needed to submit to out bank. He explained how he wanted me to show the house, and helped me move furniture to make it look even nicer.
He put our condo on the market while we were on vacation, and he got a contract within seventy two hours!!!! I was so excited I didn't even want to believe it at first. We had discussed that short sales were a long process, but getting a contract do quickly was a huge first step. Following the act of getting the contract, I did everything James told me as quickly and accurately as possible, as he was very knowledgeable on what we needed to do. As it turned out, our efforts payed off and the closing was moved up. All in all it took about forty five days to sell and close on our house.
I could not be more impressed with how if all worked out and truly believe it was all because of James. He was AMAZING to work with. Confident, efficient, attentive, timely, responsible, dedicated, and personable. I can't wait until we are able to buy one day because he will be the person I trust to help me”
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James Strum
President/Team Leader- REALTOR®
reyesjjocelyn9519
Buyer
•
Chester, VA
“Jennifer was a pleasure to work with! You can easily tell she has years of experience and was a big help every step of the way! She made buying our first home a stress-free process!
Jennifer exceeded expectations throughout the entire buying process and was incredible through every stage of buying our home. She was an ally, friend, and advisor a
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nd helped us navigate a difficult time to buy a house! We felt like we were constantly “ahead of the curve” in every step of the process, which was entirely due to Jennifer’s thoroughness and dedication. We always knew Jennifer had us covered. We cannot imagine a better experience and cannot wait to refer her to other people moving forward. She is a wonderful person and we loved working with her!
Thank you Jen for all your help we really appreciate you”
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Jennifer Stevens
REALTOR®
“I cannot say enough about James, or his knowledge and his persistence to achieve his goals. I was in a short-sale situation and had listed with another agency... during the entire listing agreement, they had few to no showings. I re-listed with James, people were coming to see the house almost immediately, Considering the market conditions, he h
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ad an offer for me in a very short period of time. This is where his work really began. Because this was a short sale, he had to deal with the banks negotiator regularly. Normally this would not be impressive, but we'll simply say the negotiator was "challenging" he knew short sale regulations and procedures better than they did. He was meticulous providing documentation and answering their questions almost immediately. I never once needed to call him or his office, he kept me completely updated on all aspects of the process. Even when the banks negotiator dropped the ball and missed several deadlines (no fault on our part), he and I worked together and were persistent and successful in getting decisions reversed to continue the process which led to the sale.
While speaking with the legal team assisting me with the closing, they identified they have worked with him on past short sales and were extremely impressed with his knowledge of short sales and his negotiating ability and persistence to close on his listings.
I highly recommend James.... you will not be disappointed!!”
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James Strum
President/Team Leader- REALTOR®
lauries506
Buyer/Seller
•
Stonegate, Henrico, VA
“Stop right here, this is the best agent you will find! James Strum was incredibly insightful and intuitive about the market and was honest with me about what to do and what to expect. Everything he told me was right! He sold my home quickly in Glen Allen, and one of his agents, Jamie, helped me purchase a home in Short Pump, and she was awesome as
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well. James also works with an incredible network of vendors, and I used his contacts to make some repairs before we put my house on the market”
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James Strum
President/Team Leader- REALTOR®
“James helped us find our first home. James was very knowledgeable and extremely helpful. With his guidance we were able to find a house that not only worked within our budget, but for our family size and in our desired location. James steered us clear of houses that we liked, but would've been far too much work for us as first time homeowners (and
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I'm so grateful for that now that we're in our new home). He helped us stay focused and precise in our search so that we weren't overwhelmed or looking at houses that would't fit our needs.
James helped us navigate not only finding the house, but our mortgage, and the company for the home inspection. One thing I heard a lot from other people was "don't use the inspector your realtor suggests because they will just try to help them get the house sold". James absolutely suggested a great inspector that saved us from buying a house that needed major repairs. I felt completely supported in walking away from the first house we made an offer on when the owners wouldn't budge on the repairs.
James gave us realistic goals of what to offer and what to ask for throughout our home buying process. The process through the closing was seamless and easy and he was available for questions whenever and was whenever we needed him. After the inspection he was able to get us what we needed to get some major repairs completed, and we even had enough left over to fix some other things as well.
It was a long process from beginning to end, but James made it as easy as possible. I would recommend him to anyone who's looking for a new home and we will definitely use him again if we need to purchase our next home”
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James Strum
President/Team Leader- REALTOR®
Will healy
Buyer
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North Chesterfield, VA
“This was my first purchase of a home. There is no other agent I would have rather worked with. This guy HUSTLES. Due to this being my first home, we had a moderate budget. Cole treated me like I was a million dollar buyer. He would find time last minute if there was a property that we wanted to see. If we stepped into a house and it didn't fit
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my criteria, Cole was the first one to say, "NEXT!". He knew exactly what we were looking for.
Cole's responsiveness, dedication to his clients, and humor are what sold me on him. All he cared about was making sure that I got what I wanted.
If you want someone to understand your needs, work around the clock, and get you a great deal, this is who you need to work with.
Thank you for a phenomenal first time home buying experience. We will definitely be working with him when it is time to sell and buy”
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rnm218
Buyer
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Fort Hill, Richmond, VA
“By far the most impressive realtor I've ever worked with. His negotiation skills are second to none and his customer service is outstanding making the client "me" feel as if my house is the only house he's working on. Highly recommended”
James Strum
President/Team Leader- REALTOR®
Gstone600
Buyer
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North Chesterfield, VA
“Cole is the Grestest on the east coast. An all around knowledgeable person. Easy to work with and will make sure you get what you deserve and more. Wonderful personality and made something difficult so seamless and streamlined. If you don’t buy your home from Cole you already losing.”
lpescara
Buyer
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Hollywood Cemetery, Richmond, VA
“James was very helpful in my home search and knew what I needed immediately. I was unfamiliar with the area in which I was purchasing a home and he informed me of the most desirable locations, even eliminating places before I wasted time looking. The first and only house he showed me was the one we purchased and he negotiated into the night for
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a great deal. Before and after closing he was helpful in providing specialist that I needed to complete the purchase. He is personable, professional and I highly recommend him for real estate needs in Richmond VA.”
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James Strum
President/Team Leader- REALTOR®